
Process Improvement Analyst
1 day ago
Process Improvement Analyst role at HR TechX Corp.. We are looking for a detail-oriented and experienced Process Improvement Analyst to oversee and improve IT service delivery processes. The role will be responsible for ensuring that IT services meet quality and performance standards, resolving escalations, and driving service improvement initiatives.
Responsibilities- Monitor and manage IT service delivery in accordance with SLAs and KPIs
- Coordinate with cross-functional IT teams to address service issues
- Lead incident, problem, and change management activities based on ITIL best practices
- Prepare and analyze service performance reports for stakeholders
- Identify and implement process improvement opportunities
- Serve as an escalation point for complex service-related issues
- Bachelors degree in Information Technology, Computer Science, or related field
- At least 46 years of experience in IT Service Management or related role
- Strong knowledge of ITIL framework (ITIL certification preferred)
- Experience in service delivery within shared services, BPO, or IT organizations
- Excellent communication, problem-solving, and stakeholder management skills
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ServiceNow Process Improvement Specialist
22 hours ago
Taguig, National Capital Region, Philippines beBeeBusiness Full time ₱900,000 - ₱1,200,000Job Summary:We are seeking a skilled ServiceNow Business Analyst to manage development projects, document workflows and business processes, and communicate those processes to the ServiceNow team.The ideal candidate will have in-depth knowledge of ServiceNow functionality and ITIL processes, including Incident Management, Change Management, Problem, Asset...
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Process Improvement Specialist
2 days ago
Taguig, National Capital Region, Philippines beBeeBusiness Full time ₱800,000 - ₱1,200,000Business Process Analysis ProfessionalThis is a key role for an individual who can analyze and improve business processes to enhance efficiency and productivity. The ideal candidate will have excellent analytical skills, the ability to communicate complex ideas simply, and experience in process documentation.Key Responsibilities:Analyze business processes to...
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Process Improvement Consultant
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Taguig, National Capital Region, Philippines beBeeExcellence Full time ₱4,000 - ₱8,000Process Excellence SpecialistThis is an exciting opportunity to play a pivotal role in ensuring the highest standards of IT service delivery. As a Process Excellence Specialist, you will be responsible for overseeing and improving IT service delivery processes, driving continuous improvement initiatives, and enhancing service quality.
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Taguig, National Capital Region, Philippines beBeeBusiness Full time ₱350,000 - ₱550,000Key Job DetailsThis role is for a skilled Business Analyst who will support systems improvement and software delivery in the healthcare and disability services sector.The ideal candidate will have strong analytical, documentation, and problem-solving skills to excel in this role.They must possess excellent communication skills in both written and verbal...
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Business Process Analyst
4 days ago
Taguig, National Capital Region, Philippines beBeeBusiness Full timeJob Title: Business Process AnalystJob Description:As a Business Process Analyst, you will play a crucial role in executing and monitoring business process transactions to ensure accuracy and efficiency. Your primary focus will be on analyzing data to support decision-making and providing insights for enhancing process performance.Required Skills and...
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Sr Analyst Process Management
2 days ago
Taguig, National Capital Region, Philippines Sun Life Full timeSr Analyst Process Management – Sun LifeThe position will partner with the business units to simplify, redesign, and reengineer processes with clients as top of mind. In addition, the position is responsible for providing support to multiple Client Engagement projects by reviewing requirements and test plans and performing adhoc User Acceptance Testing...
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Business Process Improvement Specialist
5 hours ago
Taguig, National Capital Region, Philippines beBeeProcurement Full time ₱45,000 - ₱90,000Procurement Business Process Specialist Job DescriptionThis is a key role in our organization responsible for leading process improvement initiatives aimed at delivering standardization and consistency across the global Procurement footprint.The successful candidate will support the execution of the global business process excellence strategy roadmap by...
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Assistant Vice President, QA Process Improvement
3 weeks ago
Taguig, National Capital Region, Philippines Citigroup Inc. Full timeWhether you're at the start of your career or looking to discover your next adventure, your story begins here.At Citi, you'll have the opportunity to expand your skills and make a difference at one of the world's most global banks. We're fully committed to supporting your growth and development from the start with extensive on-the-job training and exposure...
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Business Process Improvement Specialist
4 days ago
Taguig, National Capital Region, Philippines beBeeBusinessProcessImprovement Full timeJob DescriptionWe are seeking a Business Process Improvement Specialist to join our team. As a key member of our organization, you will be responsible for identifying areas for improvement and implementing process enhancements to drive business growth and efficiency.ResponsibilitiesElicit, translate, validate, communicate, negotiate, and manage business...
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Process Analyst
22 hours ago
Taguig, National Capital Region, Philippines beBeeProcess Full time ₱800,000 - ₱1,200,000Business Process SpecialistThe primary goal of this role is to assist in the facilitation and elicitation of business and functional requirements from process owners.Key ResponsibilitiesDevelop comprehensive documentation of business and functional requirements for solution development or enhancement projects.Collaborate with relevant stakeholders to gather...