HR Specialist

2 weeks ago


Bacolod City, Western Visayas, Philippines Wear The Shield Full time

HR Specialist (Onboarding) – Join Our Growing E-Commerce Team

About Us
We are an innovative leader in the E-Commerce industry, empowering a diverse range of brands by delivering outstanding Customer Service solutions. As we continue to expand, we are looking for a detail-oriented and proactive HR Specialist for Onboarding to ensure our new hires are smoothly integrated and set up for success.

What You'll Do

  • Lead and manage the end-to-end onboarding process for new employees, ensuring they're prepared and informed.
  • Conduct live training sessions and assist with paperwork to guide new hires through their onboarding tasks.
  • Collaborate with the Customer Success Manager to streamline onboarding for both agents and clients.
  • Provide regular updates to the Team Lead and Recruitment Manager to ensure alignment.
  • Assist with client onboarding tasks when needed.

What We're Looking For

  • 1–2 years of experience in Customer Service Onboarding.
  • 3–5 years of experience in the BPO Customer Service industry.
  • Virtual Assistant experience is a plus.

Skills

  • Proficiency in E-Commerce tools like Gorgias, Shopify, Zendesk, Re, and Freshdesk (required).
  • Familiarity with CRM and project management tools such as HubSpot and Monday.com.
  • Strong written and verbal communication skills.
  • Exceptional organizational skills with a keen eye for detail.
  • Self-starter mindset with the ability to coach and engage others effectively.

Technical Requirements

  • Reliable internet connection (20 Mbps minimum).
  • Proficiency with Gmail and Slack.

What's in It for You?

  • Competitive Pay: $5 USD per hour.
  • Benefits: Paid Time Off, Health, and Dental Insurance.
  • Flexibility: Permanent, full-time remote setup.
  • Bonuses: Year-end bonus and performance-based recognition.
  • Growth Opportunities: Join one of the fastest-growing startups in E-Commerce.
  • Supportive Culture: Work with a high-performing, collaborative team.

Why Join Us?
You'll play a key role in our company's success while developing professionally in a fast-paced and dynamic environment. This is your chance to make a real impact on our growth.

How To Apply
Copy and paste this link into your browser: https://forms.gle/vbraLoFA5MX1Q3aA9
Use the application code: JAZZHR
Only applications submitted through the provided link will be considered.

Ready to take the next step in your career? Apply today and help shape the future of E-Commerce with us

Seniority level: Mid-Senior level

Employment type: Full-time

Job function: Human Resources

Industries: Internet Publishing

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