Customer Experience Training
3 days ago
Muntinlupa, Metro Manila, Philippines
ExlService Holdings, Inc.
Full-time
₱391,000 - ₱614,000 Contract
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ExlService Holdings, Inc. in the Philippines (Metro Manila) is seeking a Classroom Management/Modules/Up-training role to monitor agent calls, identify coaching needs, and drive improvements in customer experience through targeted training programs and materials development.
You will conduct one-on-one coaching, lead learning sessions for agents and support teams, and develop Foundation Skills Training as needed.