APAC-Remote Salesforce Engineer — Service Cloud
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In All Media Inc. seeks a Salesforce Engineer to optimize the Salesforce Service Cloud platform in a 100% remote APAC role. You will join the Customer Success & Operations Engineering team to scale post-sales support, automate case handling, and improve agent productivity across diverse projects.
Key focus areas include AI-powered case summarization, Omnichannel routing, and real-time data sync with Snowflake, while sustaining high availability and rapid incident resolution.
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