Quality Analyst: Elevate Customer Experience
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Sutherland is seeking an attentive and analytical person to join us as a Quality Analyst. The Quality Analyst is a front-line position responsible for the evaluation and documentation of customer transaction to ensure accurate and consistent information is provided to customer.
The Quality Specialist key focus is to evaluate transactions to ensure all required processes and guidelines are followed to ensure the delivery of the highest levels of customer experience and employee engagement, while
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Quality Analyst: Elevate Customer Experience
2 days ago
Davao City, Davao Region, Philippines Sutherland Global Full-time ₱210,000 - ₱320,000Sutherland Global in the Philippines is seeking a Quality Analyst to evaluate and document customer transactions, ensuring accurate and consistent information is provided to customers. This front-line role requires attention to detail and a focus on process adherence.Responsibilities include participating in calibration sessions, driving KPI performance, and
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