Key Accounts Manager

2 days ago

Metro Manila, Philippines Klaiya Full-time

Key Accounts Manager role at Klaiya

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Responsibilities

  • Building and maintaining strong, long‑lasting client relationships
  • Developing a thorough understanding of key customer needs and requirements
  • Negotiating contracts and closing agreements to maximize profits
  • Developing trusted advisor relationships with key accounts, customer stakeholders and executive sponsors
  • Ensuring the timely and successful delivery of solutions according to customer needs and objectives
  • Communicating the progress of monthly/quarterly initiatives to internal and external stakeholders
  • Forecasting and tracking key account metrics
  • Identifying and growing opportunities within territory and collaborate with sales teams to ensure growth attainment
  • Assisting with high severity requests or issue escalations as needed
  • Preparing reports on account status

Seniority level

  • Associate

Employment type

  • Full‑time

Job function

  • Industries: Broadcast Media Production and Distribution, Advertising Services, and Online Audio and Video Media