Sales Manager

Hybrid - Makati 1-3 Yrs Exp Bachelor Full-time

Job Description

Employee Recognition and Rewards

• Performance Bonus

Government Mandated Benefits

The Senior Account Manager plays a vital leadership role in overseeing key client relationships, managing high-impact campaigns, and driving the strategic direction of accounts.

Responsibilities

• Lead the strategic planning and execution of account management activities to meet business goals and client expectations
• Plan budgets, allocate resources efficiently, and oversee financial performance of assigned accounts
• Set clear goals and performance objectives for the account management team and ensure alignment with company targets
• Provide regular feedback, mentorship, trainings, and guidance to junior and mid-level account staff to drive growth and performance
• Conduct periodic performance evaluations using key metrics and identify areas for development or improvement
• Act as the primary point of contact for key clients, ensuring strong relationships and open communication are maintained
• Understand client business goals, challenges, and requirements to develop tailored solutions that deliver measurable value
• Drive client satisfaction by ensuring timely and high-quality delivery of services, campaigns, and deliverables
• Monitor the success and performance of campaigns, preparing regular reports and providing strategic recommendations for improvement
• Proactively identify and pursue new business opportunities within existing accounts and through potential leads to meet sales goals
• Collaborate cross-functionally with internal teams (creative, strategy, production) to ensure client needs are met and exceeded
• Ensure proper submission of deliverables, assignment of work shift schedules and tasks and adherence to document submission protocols
• Resolve client issues effectively, maintaining trust and long-term partnerships
• Review reports and updates from account teams and communicate quarterly and annual progress to senior management and external stakeholders
• Stay up to date with industry trends and client market landscapes to provide informed, forward-thinking advice
• Uphold a high standard of client service, representing the agency with professionalism and integrity

Job Requirements

• Proven experience as a Senior Account Manager, Advertising Account Executive, or in a similar senior-level client-facing role within a marketing, advertising, or communications agency
• Strong client relationship management and strategic project leadership skills
• In-depth understanding of marketing and advertising principles across multiple platforms (digital, traditional, and integrated campaigns)
• Proficient in Canva and Microsoft Office Suite, especially Excel and PowerPoint; familiarity with project management and CRM tools is a plus
• Demonstrated ability to manage multiple high-level accounts across diverse industries while maintaining attention to detail
• Excellent verbal and written communication skills, with strong presentation and negotiation capabilities
• Collaborative team player with leadership experience and the ability to mentor junior team members
• Strong analytical and problem-solving abilities, with a data-driven approach to performance and decision-making

Working Location

2nd Floor Legaspi Suites, 178 Salcedo, Legazpi Village, Makati, 1223 Kalakhang Maynila, Philippines