Asst Manager
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On-site - Makati 1-3 Yrs Exp Bachelor Full-time
Job Description
Employee Recognition and Rewards
- Performance Bonus, Incentives
Government Mandated Benefits
Insurance Health & Wellness
- HMO
- Lead & Mentor: Directly manage, coach, and support Team Leaders and Senior USRN Coders, facilitating monthly 1-on-1 performance reviews and career development plans.
- Drive Operations: Monitor and manage daily team inventory, productivity, and turnaround time (TAT) to consistently hit or exceed client Service Level Agreements (SLAs).
- Guard Quality & Compliance: Partner with the QA team to ensure an account-wide coding and audit accuracy score of 95% or higher, strictly adhering to HIPAA, CMS, and official coding conventions.
- Client Collaboration: Act as a main operational point of contact for US clients, presenting operational metrics reports, handling coding denials, and addressing complex clinical validations.
- Process Improvement: Keep Standard Operating Procedures (SOPs) updated with changing payer policies and identify workflow bottlenecks to implement smart automation or efficiency changes.
Qualification:
- Active USRN License (Mainland)
- At least 2 years of leadership experience handling medical coder.
- Any of the following:
- CPC
- CIC
- CCS
- CDIP
- CCDS
- RHIT or RHIA
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