URGENT HIRING | Customer Service Representative
Save this job and keep your search organized
Create a free account to save jobs, create alerts and return to this listing from your dashboard.
Job Overview
We are looking for a Customer Service Representative to serve as the first point of contact for internal employees, providing support for inquiries and concerns related to HR, Procurement, and Payroll.
The role involves handling inquiries through multiple channels, understanding employee concerns, providing accurate information and assistance, documenting cases, and escalating complex issues to the appropriate teams when needed.
Qualifications
Bachelor’s degree in any field.
Minimum of 2 years of customer service experience, preferably in a BPO or shared services environment.
Strong verbal and written communication skills.
Excellent customer service and problem-solving skills.
Strong attention to detail and case documentation skills.
Comfortable handling confidential employee information.
Willing to work on a shifting schedule.
Willing to work on a hybrid setup in BGC, Taguig.
Key Responsibilities
Serve as the first-line contact for internal employees seeking assistance.
Handle inquiries related to HR, Procurement, and Payroll through phone, chat, web, and other digital channels.
Understand and investigate employee concerns and provide appropriate assistance or resolution.
Accurately document cases and customer interactions in the system.
Escalate complex concerns to the appropriate support teams when necessary.
Guide employees toward available self-service resources and solutions.
Meet established service quality, productivity, and performance targets.
Maintain confidentiality and professionalism when handling sensitive employee information.
-
URGENT HIRING
2 days ago
Taguig, Metro Manila, Philippines Crescendo Staffing and Business Consulting Inc. Full-time ₱223,000 - ₱312,000 ContractDescription Engage with customers to resolve issues promptly and effectively. Handle customer inquiries and complaints via chat and email. Collaborate with team members to enhance customer experience. No Mock Call, No Versant needed — Fully Virtual Process until Job Offer Quick application process: 30–50 minutes No BPO experience required — but...
-
Taguig, Metro Manila, Philippines HGS Offshore Staffing Solutions Full-time ₱246,000 - ₱335,000 ContractStart Date: September 21, 2026Schedule: 24/7 shifting,Off Days: Any 2 days in a week.Day 1 HMOWe are looking for experienced international BPO voice agents to handle inbound and outbound calls, provide solutions, and deliver excellent customer service.Requirements:Minimum 2 years international voice BPO experienceExcellent English communication skillsCRM and...
-
Urgent Hiring
2 days ago
Taguig, Metro Manila, Philippines HCL Technologies Philippines Inc Full-time ₱420,000 - ₱660,000 ContractAbout the roleWe are looking for a professional with a strong technical background in telecommunications and carrier relations. The ideal candidate will possess a solid understanding of network and provisioning workflows.Key responsibilitiesBasic knowledge about the Local exchange carrier and LEC (Local exchange carrier)Carrier Management: Effectively...
-
Urgent - Customer Service Representative
2 days ago
Taguig, Metro Manila, Philippines Crescendo Staffing and Business Consulting Inc. Full-time ₱223,200 - ₱334,800 ContractUrgent - Customer Service Representative Crescendo Staffing and Business Consulting Inc. On-site - Taguig No Exp Required High/Senior High School Full-time Job Description Employee Recognition and Rewards Equity Incentive Plan, Commission, Performance Bonus Government Mandated Benefits 13th Month Pay, Employee Loan, Pag-Ibig Fund, Paid Holidays Professional...
-
Urgent Hiring
2 days ago
Taguig, Metro Manila, Philippines Crescendo Staffing and Business Consulting Inc. Full-time ₱246,000 - ₱357,000 ContractDescription Engage with customers to resolve issues promptly and effectively. Handle customer inquiries and complaints via chat and email. Collaborate with team members to enhance customer experience. No Mock Call, No Versant needed — Fully Virtual Process until Job Offer Quick application process: 30–50 minutes No BPO experience required — but...
-
Customer Service Representative
1 day ago
Taguig, Metro Manila, Philippines Nityo Infotech Inc. Full-time ₱201,000 - ₱268,000 ContractWe’re Hiring: Customer Service Representative (CSR) Location: McKinley Hill, Taguig City (Full Onsite) Schedule: Night Shift Job Summary: We are looking for a Customer Service Representative (CSR) who will be responsible for handling customer inquiries, resolving concerns, and providing excellent service support through various communication channels. The...
-
Taguig, Metro Manila, Philippines Knack Global Philippines Inc. Full-time ₱223,200 - ₱334,800 ContractCustomer Service Representative WAVE 1 Urgent Hiring Blended Account On-site - Taguig No Exp Required Bachelor Full-time Chat Job Description Employee Recognition and Rewards Incentives Government Mandated Benefits 13th Month Pay Professional Development Job Training Description Provide exceptional customer service to clients via phone, email, and...
-
Urgent Hiring
3 days ago
Taguig, Metro Manila, Philippines Crescendo Staffing and Business Consulting Inc. Remote Full-timeDescription Responsibilities Engage with customers to resolve issues promptly and effectively Handle customer inquiries and complaints via chat and email Collaborate with team members to enhance customer experience Benefits Employee Recognition and Rewards: Equity Incentive Plan, Commission, Performance Bonus Government Mandated Benefits: 13th Month Pay,...
-
URGENT: Customer Service Representative
4 days ago
Taguig, Metro Manila, Philippines HCL Technologies Philippines Inc Full-time ₱246,000 - ₱335,000 ContractWE ARE HIRING: Customer Service Representatives (CSR) Join our Pioneer – Competitive Pay + Day 1 Benefits! Are you ready to start a rewarding career in a pioneer CSR role? Be part of a dynamic team supporting a fast‑growing logistics company. Enjoy competitive pay, strong benefits, and real career growth opportunities! Benefits 15% Night...
-
URGENT: Customer Service Representative
2 days ago
Taguig, Metro Manila, Philippines HCL Technologies Philippines Inc Full-time ₱223,000 - ₱357,000 ContractResponsible for responding to customer inquiries and complaints. Answers and initiates a variety of real-time inbound and outbound voice-based communications in English or other languages to support customer care. Major Responsibilities: Responds to telephone inquiries and complaints using standard scripts and procedures Gathers information,...
