Senior Customer Experience Engineer — Remote
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KMC Solutions seeks a Customer Experience Engineer to troubleshoot and configure the Glassbox platform inside customers' web and mobile apps. Glassbox captures and analyzes digital customer journeys for large enterprises, mainly banks and financial institutions.
This is a highly technical, mostly independent role. Glassbox offers structured training, and you will ramp to frontline support within about three months, working remotely from the Philippines with mentorship from the US.