Remote Luxury Concierge Operations Leader

Ascend is a remote-first travel tech company delivering luxury business travel services to clients worldwide. As Concierge Manager, you will own shift-level operations across Client Service, Ticketing, and Trip Fulfillment, leading Team Leads to ensure a five-star client experience.You will drive ownership, data-driven improvements, and cross-functional...

Ascend is a remote-first travel tech company delivering luxury business travel services to clients worldwide. As Concierge Manager, you will own shift-level operations across Client Service, Ticketing, and Trip Fulfillment, leading Team Leads to ensure a five-star client experience. You will drive ownership, data-driven improvements, and cross-functional...

Ascend is seeking an experienced Concierge Manager to lead luxury travel operations in a remote, global setting. You will oversee Client Service, Ticketing, and Trip Fulfillment, ensuring five-star service, smooth shift handovers, and ongoing team development. You will manage Team Leads, drive SLA adherence, and deliver proactive client updates while...

Ascend seeks an experienced Concierge Manager to lead luxury service operations in a remote, globally distributed team. You will own shift-level operations across Client Service, Ticketing, and Trip Fulfillment, coaching Team Leads and ensuring five-star client experiences. You’ll work with Product, Operations, and Leadership to scale processes, maintain...

Ascend is assembling a remote-first Concierge Manager team to oversee luxury travel operations globally. You will lead three function teams, drive performance, and maintain high standards for client experience. The role emphasizes systems-thinking with a people-centric leadership style and requires experience in Sabre GDS, coaching, and process optimization....

Marco Polo Ortigas Manila is seeking a Chief Concierge to lead the Concierge team and ensure top-tier guest experiences. The role requires supervising operations, fulfilling guest requests with discretion, and leveraging extensive knowledge of the local area to enhance stays.The ideal candidate will have a luxury hospitality background, a supervisory track...

Ascend is seeking a Concierge Manager to lead luxury travel operations remotely. You will manage Client Service, Ticketing, and Trip Fulfillment, coaching Team Leads and ensuring a five-star client experience across shifts. You will drive process improvements, use data to inform decisions, and collaborate with cross-functional teams to scale globally while...

Ascend is seeking a Concierge Manager to own shift-level operations across Client Service, Ticketing, and Trip Fulfillment. You will lead three Team Leads, maintain 95%+ SLA and 98%+ data accuracy, and ensure a five-star experience for VIP clients.This remote, contractor role requires coordinating across time zones and driving process improvements with a...

Ascend seeks an experienced Concierge Manager to lead luxury service operations in a remote, globally distributed team. You will own shift-level operations across Client Service, Ticketing, and Trip Fulfillment, coaching Team Leads and ensuring five-star client experiences.You’ll work with Product, Operations, and Leadership to scale processes, maintain...