Remote Luxury Concierge Operations Leader

Ascend is seeking a Concierge Manager to lead luxury travel operations in a remote, global setting. You will oversee Client Service, Ticketing, and Trip Fulfillment, guiding Team Leads and ensuring five-star client experiences. You will drive process improvements, manage real-time shift priorities, and collaborate with product and leadership to scale Ascend...

Ascend is seeking a Concierge Manager to lead luxury travel operations in a remote, global setting. You will oversee Client Service, Ticketing, and Trip Fulfillment, guiding Team Leads and ensuring five-star client experiences.You will drive process improvements, manage real-time shift priorities, and collaborate with product and leadership to scale Ascend...

Ascend is seeking an experienced Concierge Manager to lead luxury travel operations in a remote, global setting. You will oversee Client Service, Ticketing, and Trip Fulfillment, ensuring five-star service, smooth shift handovers, and ongoing team development. You will manage Team Leads, drive SLA adherence, and deliver proactive client updates while...

Ascend is seeking a Concierge Manager to own shift-level operations across Client Service, Ticketing, and Trip Fulfillment. You will lead three Team Leads, maintain 95%+ SLA and 98%+ data accuracy, and ensure a five-star experience for VIP clients. This remote, contractor role requires coordinating across time zones and driving process improvements with a...

Ascend seeks an experienced Concierge Manager to lead luxury service operations in a remote, globally distributed team. You will own shift-level operations across Client Service, Ticketing, and Trip Fulfillment, coaching Team Leads and ensuring five-star client experiences. You’ll work with Product, Operations, and Leadership to scale processes, maintain...

Marco Polo Ortigas Manila is seeking a Chief Concierge to lead the Concierge team and ensure top-tier guest experiences. The role requires supervising operations, fulfilling guest requests with discretion, and leveraging extensive knowledge of the local area to enhance stays. The ideal candidate will have a luxury hospitality background, a supervisory track...

Marco Polo Ortigas Manila is seeking a Chief Concierge to lead the Concierge team and ensure top-tier guest experiences. The role requires supervising operations, fulfilling guest requests with discretion, and leveraging extensive knowledge of the local area to enhance stays.The ideal candidate will have a luxury hospitality background, a supervisory track...

Ascend is assembling a remote-first Concierge Manager team to oversee luxury travel operations globally. You will lead three function teams, drive performance, and maintain high standards for client experience. The role emphasizes systems-thinking with a people-centric leadership style and requires experience in Sabre GDS, coaching, and process optimization....

Ascend is seeking a Concierge Manager to own shift-level operations across Client Service, Ticketing, and Trip Fulfillment. You will lead three Team Leads, maintain 95%+ SLA and 98%+ data accuracy, and ensure a five-star experience for VIP clients.This remote, contractor role requires coordinating across time zones and driving process improvements with a...