Appointment Setter
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Job Summary
Find your place with us as a confident and persistent Appointment Setter supporting the growth of our digital marketing services for local businesses. The role centers on cold calling home service businesses, introducing our SEO solution, and booking qualified appointments for our team. You’ll suit this role if you’re at ease on the phone, handle objections smoothly, and are motivated by hitting booking targets.
Key Responsibilities
- Cold call home service businesses from a provided lead database
- Book qualified appointments between prospects and the business owner
- Follow the provided call scripts and objection-handling prompts consistently
- Record call notes, outcomes, and callback times accurately in the lead platform
- Work through assigned call lists efficiently while keeping up daily call volume
- Handle high-volume outbound calling through an integrated dialer system
- Report prospect feedback and common objections back to the team
- Keep accurate records that support performance tracking and reporting
Mandatory Skills
- Proven experience in cold calling and outbound appointment setting
- Excellent spoken English with clear, neutral pronunciation and a strong phone presence
- Ability to handle rejection and objections professionally and persistently
- Comfortable making a high volume of outbound calls every day
- Experience with CRMs or lead management platforms
- Experience with a cloud-based dialer system
- Detail-driven, accountable, and self-directed
- Strong communication skills and the ability to follow scripts and processes accurately
Preferred Skills
- Experience calling into the US market, especially West Coast time zones
- Familiarity with CloudTalk or similar VoIP/dialer software
- Background selling or setting appointments for digital marketing, SEO, or local business services
- Experience with home services businesses (contractors, trades, local service providers)
- Familiarity with Google Business Profile and local SEO concepts
- Ability to track your own performance metrics and stay on course toward targets
Why Join Us
This is a great opportunity to join a growing business at an exciting stage, where your work has a direct, visible effect on results. Systems, scripts, and tools are already in place, so you can focus on what you do best. We value consistency and initiative, and there’s room to grow as the team expands.
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