Appointment Setter
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About Virtual Business Integrator, Inc.
Virtual Business Integrator, Inc. (VBI) helps businesses build exceptional remote teams by connecting them with highly skilled professionals who drive meaningful results. We specialize in recruitment, staffing, and operational support, enabling our clients to scale efficiently with the right people in the right roles.
At VBI, we believe that hiring is more than filling vacancies- it's about creating long-term partnerships between talented professionals and growing businesses. We value ownership, integrity, collaboration, and continuous improvement, and we're looking for team members who share those values.
About the Role
We are looking for a proactive and results-driven Appointment Setter responsible for engaging potential clients, qualifying leads, and booking appointments for the sales team. The ideal candidate has strong communication skills, follows up consistently, and can turn conversations into qualified sales opportunities.
Key Responsibilities
Reach out to potential clients through calls, email, social media, and other outreach channels.
Engage leads, identify their needs, and assess their suitability.
Book qualified appointments for the sales team.
Follow up with prospects to increase response and booking rates.
Maintain accurate lead records and appointment details in the CRM.
Confirm scheduled appointments and minimize no-shows.
Track outreach activity, booking rates, and lead conversion metrics.
Meet daily, weekly, and monthly appointment-setting targets.
Required Qualifications
2+ years Experience in appointment setting, lead generation, telemarketing, or sales.
Strong verbal and written communication skills.
Comfortable with cold calling, outreach, and follow-ups.
Familiarity with CRM tools and scheduling platforms.
Excellent organization, time management, and attention to detail.
Ability to work toward targets in a fast-paced environment.
Success Metrics
Number of outreach attempts and conversations
Qualified appointments booked
Appointment show-up rate
Lead qualification and conversion rates
Follow-up completion rate
Achievement of appointment-setting targets
Ideal Candidate
You are someone who:
Is confident initiating conversations with new prospects.
Communicates clearly and builds rapport quickly.
Is persistent with follow-ups without being pushy.
Takes ownership of targets and daily performance.
Is coachable, proactive, and motivated by results.