Operations Assistant Manager

5 days ago

Manila, Metro Manila, Philippines Recruitify_HR Full-time ₱334,800 - ₱558,000 Contract

On-site - Manila 1-3 Yrs Exp Bachelor Full-time

Description

The Operations Assistant Manager will oversee various functions within the Property & Casualty Insurance sector.

Responsibilities

  • Assist in managing operations and ensuring efficiency.
  • Support billing, account management, and policy servicing.
  • Lead a team in a contact center environment.
  • Analyze processes and recommend improvements.
  • Ensure compliance with insurance billing processes.

Employee Recognition and Rewards

  • Equity Incentive Plan
  • Performance Bonus
  • Incentives

Insurance Health & Wellness

  • HMO
  • Annual Company Trip
  • Free Meals
  • Sleeping Quarters

Requirements

  • 1–2 years of pure insurance experience in Property & Casualty -Life & Annuities.
  • Minimum 2–3 years of contact center experience, with at least 1 year in a leadership/supervisory role.
  • Strong knowledge of insurance billing processes and ECC account management.
  • Excellent analytical, communication, and documentation skills.
  • Proficiency in MS Office, QA tools, and CRM/contact center systems.
  • Detail-oriented with the ability to identify trends and recommend solutions.
  • Must have prior BPO experience.

Working Location

Bridgetowne. H3VP+FHG, Bridgetowne Blvd, Quezon City, 1609 Metro Manila, Philippines