Remote WFM Supervisor: Lead Scheduling

InteLogix in the Philippines is seeking a WFM Supervisor to lead schedulers, planners and analysts. You will manage daily workload, ensure accurate schedules, reports and intraday actions, and escalate as needed to maintain service levels. The role requires 3+ years in WFM with at least 1 year in a lead or supervisory capacity, preferably in a contact center...

Teleperformance is seeking a WFM Team Lead to join our Fairview Terraces operations. This is a work at home, full-time position that focuses on leading and optimizing workforce management within our dynamic call center environment.You will monitor and analyze WFM metrics, forecast staffing needs, create efficient schedules, and coach the WFM team to meet...

Eastvantage Careers is seeking an experienced Workforce Management leader to supervise a WFM team and act as an RTA analyst for a fast-paced ecommerce operations group. You will analyze data, manage headcount, and drive efficiency across email, chat, and voice channels.The role requires strong spreadsheet proficiency, SOX/PII compliance understanding, and...

enablesGROUP is seeking a Workforce Management Lead to own the end-to-end workforce cycle across our Philippine delivery operations. The role covers forecasting, capacity planning, schedule architecture, real-time management, coverage governance, and workforce reporting. This hands-on position requires building staffing models from demand, managing shifts,...

Concentrix is seeking a WFM Leader in Pasig, Metro Manila to manage multiple CRM accounts and establish staffing, scheduling, forecasting, and planning procedures. The role acts as liaison between WFM Services and Operations, driving continuous improvement and ensuring KPI/SLA targets are met across geographies. The candidate will lead projects, transition...

FGC+ is transforming US businesses through outsourcing, building remote teams, and delivering exceptional service. Our Workforce Management (WFM) Analyst protects SLA and ASA targets by owning forecasting, scheduling, and intraday management, aligning staffing with business demand. You will forecast demand by channel, convert it into staffing, optimize...

WFM Leader will be responsible for handling multiple CRM accounts. This position is responsible for establishing procedures and processes for the location associated with staffing, scheduling, forecasting and planning. The identified resource is expected to ensure a successful delivery of WFM support and acts as a liaison between WFM Services and Operations...

Datamatics CMS PH is seeking a Scheduler to manage the workforce management process, including scheduling and change management, ensuring KPIs are met and acting as a central contact for supervisors and senior management. You will assign resources, analyze volume and patterns, process changes, and optimize breaks while supporting 24x7 operations and overtime...

A prominent local club is searching for an Accounting Supervisor to oversee payroll, tax, revenue, and payables transactions. This role requires a Bachelor’s degree in Accounting or a related field and strong analytical skills. The supervisor will ensure compliance, manage detailed financial reports, and support a smooth month-end closing in collaboration...