Software Business Analyst

7 days ago

Manila, National Capital Region, Philippines YONDU INC. Full time

SUMMARY OF REQUIREMENTS:

  • Background in Business Analyst and Data Warehouse
  • Requirements Gathering and Documentation
  • Stakeholder Management and Communication
  • Business Process Analysis and Improvement
  • Basic understanding of tools and technologies in mobile apps (No specific tech stacks required, as long as the candidate has an understanding of concepts in software development)
  • Ability to draw and design business requirements
  • Translate it to solutions designs or user requirements
  • Exposure to agile delivery environment

GENERAL RESPONSIBILITIES:

The Solutions Designer shall serve as the overall technical lead for the project who defines and leads the implementation of the detailed technical solution for the project.

DUTIES AND RESPONSIBILITIES:

  • Leads the creation of the Solution Plan (SP) coming from the high-level solution (HLS) of the Solution Architects.
  • Collaborates with the System Analyst to deconstruct the High-Level System (HLS) into detailed, actionable packages for each application within the project. Additionally, they work closely with the Project Manager (PM) and Business Analyst (BA) to clarify user requirements and ensure that the solution adequately addresses them.
  • Reviews and validates the DFS with its System Analyst to ensure development is aligned with the planned solution design.
  • Consults and works with SMEs, Network support, and Security Support to ensure the solution is end-to-end.
  • Works with System Administrator and Database Administrator through its System Analyst to set up the environment both in testing and in production - Solution Designer works with Operations.
  • Supports the Systems Analyst to do the necessary handover to production.
  • Leads the support teams to have technical readiness for the assigned project.
  • Leads the cutover activities to deploy the project enhancements in production.
  • Leads the support team during the stabilization period after the cutover.
  • Works with the Project Manager (PM) and Service Management to monitor and address the production issues raised during the stabilization period - assists the Project Manager (PM) in the close-out of the project.

FUNCTIONAL/TECHNICAL COMPETENCIES:

Systems Design, Solution Architecture, Systems Integration and Build, Methods and Tools, Requirements Definition and Management.

CORE COMPETENCIES:

Teamwork & Collaboration, Accountability, Customer Focus, Communication, Innovation, Quality.

JOB SPECIFICATIONS:

  • Education: At least a Bachelor's Degree in IT, Computer Science, Engineering, or any related degree.
    • Related Work Experience: At least 3-4 years of experience in Telecoms, IT, or cloud services.
    • Knowledge: Must be knowledgeable and have basic knowledge in the following:
      • SDLC process
      • Agile/DevOps process
      • Unix, Linux, and shell scripting
      • Databases and SQLs
      • Java Application
      • SOAP and REST APIs
      • Cloud Technology Fundamentals
      • In-depth knowledge of the principles and practices of Project Delivery and Management.
      • Experience in producing solutions involving:
        • Transaction rating and charging
        • Bill generation and settlement
        • Commissioning
        • Data extraction and report generation
        • Order taking and processing (Consumer and Corporate)
        • User interface and Portal design
        • Notification Management
        • Network provisioning for mobile and wireline
        • Mobile call connection and routing, including inter-carrier connection
        • Replenishment and voucher management
        • Receipting and Payments
        • Infrastructure upgrades or replacements
    • Skills:
    • Above average communication skills, strong interpersonal and organizational skills.
    • Sound problem resolution, judgment, and decision-making abilities.
    • Ability to lead a small team and/or project.
    • Ability to work independently with minimum supervision and with a cross-functional team.
    • Adept at working in a fast-paced environment with tight SLAs.
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