Sales Customer Representative

1 day ago

Manila, Metro Manila, Philippines Miranda HR Full-time ₱180,000 - ₱240,000 Contract

On-site - Manila 1-3 Yrs Exp High/Senior High School Full-time

Job Description

Employee Recognition and Rewards

  • Holiday Gifts, Incentives

Government Mandated Benefits

Insurance Health & Wellness

  • Life Insurance

Professional Development

  • Job Training
  • Respond to customer inquiries and provide accurate information regarding products and services.
  • Utilize active listening skills to understand customer needs and resolve issues efficiently.
  • Maintain detailed records of customer interactions in the company database.
  • Escalate complex issues to the appropriate department when necessary.
  • Participate in training and development sessions to enhance service delivery.

Requirements

  • Educational Qualifications: High school diploma or equivalent preferred.
  • Experience Level: 1–3 years of experience in a customer service role.
  • Skills and Competencies: Strong communication skills, both verbal and written.
  • Qualities and Traits: Friendly demeanor with a strong customer service orientation.
  • Responsibilities and Duties: Ability to handle high call volumes and multitask efficiently.