After Sales Customer Service Representative
7 days ago
Manila, Metro Manila, Philippines
Miranda HR
Full-time
₱201,000 - ₱290,000 Contract
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On-site - Manila No Exp Required High/Senior High School Full-time
Employee Recognition and Rewards
Holiday Gifts, Incentives
Insurance Health & Wellness
Life Insurance
Professional Development
Job Training
Description
- Provide exceptional customer service and support to clients post-purchase.
- Assist customers with inquiries, complaints, and technical issues via phone, email, or chat.
- Collaborate with other departments to resolve customer issues effectively and efficiently.
- Maintain accurate records of customer interactions and transactions.
- Identify opportunities for upselling and cross-selling company products and services.
Requirements
- Educational Qualifications: High School Diploma or equivalent.
- Experience Level: 0–2 years of experience in customer service or related field.
- Skills and Competencies: Excellent communication and interpersonal skills.
- Qualities and Traits: Strong problem-solving abilities and a customer-focused attitude.
- Working Conditions: Ability to work in a fast-paced environment and handle multiple tasks.