After Sales Customer Service Representative

7 days ago

Manila, Metro Manila, Philippines Miranda HR Full-time ₱201,000 - ₱290,000 Contract

On-site - Manila No Exp Required High/Senior High School Full-time

Employee Recognition and Rewards

Holiday Gifts, Incentives

Insurance Health & Wellness

Life Insurance

Professional Development

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Description

  • Provide exceptional customer service and support to clients post-purchase.
  • Assist customers with inquiries, complaints, and technical issues via phone, email, or chat.
  • Collaborate with other departments to resolve customer issues effectively and efficiently.
  • Maintain accurate records of customer interactions and transactions.
  • Identify opportunities for upselling and cross-selling company products and services.

Requirements

  • Educational Qualifications: High School Diploma or equivalent.
  • Experience Level: 0–2 years of experience in customer service or related field.
  • Skills and Competencies: Excellent communication and interpersonal skills.
  • Qualities and Traits: Strong problem-solving abilities and a customer-focused attitude.
  • Working Conditions: Ability to work in a fast-paced environment and handle multiple tasks.