Remediation Operations Lead

Transaction Monitoring [TM] Remediation (Lookback) Circle Lead

Working with the central TM Remediation Pillar Lookback Execution Team and leading the local IBSS Team, you will:

1. Be primarily responsible for managing TM Remediation (Lookback) Circle that consists of squads led by Team Leads and includes analysts who conduct RBA analysis on transactional activities to detect any suspicions of money laundering or terrorist financing activity; identify potential gaps/risks in transactions analysis/review and report unusual client activities which might relate to money laundering or terrorist financing reviewing analysts' recommendations for further enquiry, escalation or closure.
2. Support and develop team members, identifying key talents, and assisting the team in facilitating greater efficiency and timely production to high quality standards.
3. Participate in the development and execution of the strategy, working towards the goal, together with Global KYC Remediation teams.
4. Work with Global KYC Remediation and IBSS team members to achieve expected results, perform analysis and come up with solutions and find alternatives.
5. Hold discussions with stakeholders and give priority to change processes on that basis.
6. Take responsibility for specific deliverables within the different workstreams.
7. Manage AML programs execution from quality and efficiency perspective, support the successful accomplishment of internal Risk Controls and Self-Assessment of policies, as they apply to the department implementing integrated processes and procedures aimed at meeting internal and external regulatory or policy guidance.
8. Be responsible for motivating the team and managing highly skilled individuals.
9. Be responsible for the setup of IBSS locally.
10. Be accountable for the onboarding process, ensuring there are high skilled analysts who can execute KYC analysis and TM investigation from the LBE perspective.
11. Work in collaboration with other local IBSS Teams, sharing best practices.
12. Be part of development and training initiatives.
13. Drive continuous improvements and efficiency.
14. Be responsible for the Lookback projects portfolio and its execution in order to meet required standards.
15. Cooperate with other Circle Leads, Change Managers and SMEs within TM Remediation Pillar and other business partners.
16. Consult and collaborate with other Circle Leads striving to develop your own leadership skills and helping others with theirs, adopting and sharing best practice, techniques and knowledge over time.
17. Give and take feedback constructively, actively supporting team continuous learning and development and training initiatives, driving continuous improvement in both your own team and that of the broader organization.
18. Maintain strong engagement in your team, actively supporting career development and progression, whilst striving to keep attrition rates below industry levels.
19. Working with leadership and HR, support high performers through career progression and low performers with coaching and training as needed, managing consistent low performers out of the team, as appropriate.
20. Promote the culture of collaboration, innovation and efficiency.

Skills and attributes for success:

1. 7 years of experience in the KYC/AML area, preferably in the banking industry.
2. Team/s leadership experience, preferably as manager of managers: 2-3 years as a minimum (performance and workload management, staff recruitment, leading team meetings and 1-to-1s, setting KPIs).
3. Expert understanding of how money laundering, terrorist financing and tax evasion are executed, why, the differences between them and their impacts.
4. Understanding of the global financial system and banking as well as the regulatory environment and the impacts of non-compliance.
5. Knowledge and experience in managing AML programs execution from a projects perspective.
6. Experience in AML investigation programs enhancements and improvements.
7. Excellent leadership and people management skills with the ability to support and develop team members, giving feedback, identifying and retaining key talents, coaching skills, and the ability to motivate a team in a challenging environment.
8. Self-motivated with the ability to make non-rule-based decisions.
9. Developed understanding of the global financial system and banking as well as the regulatory environment and the impacts of non-compliance.
10. Excellent English communication skills required - both verbal and written.
11. Excellent interpersonal and organizational skills.
12. Professional certification (CAMS, CFE, ICA or equivalent) is an advantage.