Insight Manager

5 days ago

Manila, National Capital Region, Philippines Wearehuman8 Full time
Insight Manager

Department: Client Delivery

Employment Type: Permanent - Full Time

Location: Manila

Reporting To: Daniel Teixeira

Description

The key role of the Insight Manager is to manage quantitative, qualitative and community research projects, with the supervision of senior researchers.

Key Responsibilities

Project Management

  • You are the project owner for several smaller tactical projects which are taking place simultaneously, with little direction from seniors.
  • You play a supporting role on larger strategic projects.
  • Your cross department relationships are an example to junior consultants.

Activity Design

  • You lead on deciding the best approach and ideas for capturing the data needed.
  • You can design most types of Activities with only light direction from seniors.

Fieldwork

  • You are a confident moderator.
  • You are capable of going beyond taking what people say at face value, laddering to understand the unspoken and emotion that sit deeper.
  • Able to evaluate the status of survey fieldwork and make decisions facilitating fieldwork progress (e.g. regarding modification of quotas).

Analysis and Reporting

  • You are able to analyze any Activity data.
  • You take the lead in designing an analysis plan, which you use to brief others (e.g. PST, external moderator, etc.). For more complex projects, you can do this with only light direction from seniors.
  • You create reports that are commercially savvy, which include your growing experience with the client/category/sector.
  • Your outputs are client ready (including conclusions and recommendations) before getting final input from seniors.
  • You ensure that relevant insights from other sources (e.g. Culture and Trends, client data) are brought in at key points in the process to add value.

Solution Design

  • You can interpret a client's information needs, and are able to translate them into overall project design and deciding on the right Activities and Solutions to use. For complex projects, you do this with the support from seniors.
  • You are able to spot opportunities to incorporate solutions beyond primary research (e.g. Culture+Trends, crowdsourcing through eÿeka, etc.).

Presenting

  • You regularly give presentations to clients, with support from seniors.
  • You are involved in the preparation of client workshops/brainstorms and attend in a supportive role.

Account Management

  • You are an independent client handler.
  • You can build good working relationships with clients, and have learnt to flex your style as needed.
  • You are attentive to their needs, whilst balancing the commercial needs of the business and maintaining good relationships with those you work with internally.
  • You are involved in the presenting of NTMY meetings with clients.
  • You are building your client network outside of the insight team.

Growth Marketing

  • You are becoming a master of your client's sector (e.g. what their key business topics and KPIs are).
  • You share internal content with your own network (in a targeted and personalized way) and support the account with this too.
  • You also start creating your own content too (e.g. blogposts, client case studies etc.).

Commercial Management

  • You are becoming aware of your commercial skillset and how you can complement other assets in the team.
  • You are getting experience with the customer relationship platforms needed to manage your accounts (e.g. Microsoft Dynamics 365).
  • You understand our unique selling arguments of the tools/methods/solutions we offer and how we position vs. competitors.
  • You commit to the principle of a client facing target, beyond project interactions.
  • Your business financial acumen continues to grow and you take ownership of your contribution to the financials on a project.
  • Involved in the brainstorming for and (co-)writing of proposals for simple projects.
  • You actively participate in smaller/simple sales pitches.
  • You are proactively looking to support the (Sr) Business Director, to gain experience in reaching out to new clients.

Coaching

  • You support the development of junior consultants through on-the-job coaching.
  • You share your experiences and best practice tips (e.g. how they can manage their time/projects).
  • You follow up on experiences and training to drive higher performance.
Skills, Knowledge & Expertise
  • Education level: A bachelor's degree or higher in a related field (e.g., social science, psychology, business, or economics).
    • Experience: At least 5 years of professional research experience.
      • Proven Track: Demonstrated success through impactful research.

Other skills and attributes:

  • Analytical Skills: Strong ability to analyse data, identify patterns, and draw conclusions.
  • Excellent Communication: Clear verbal and written communication skills, and in English.
  • Strategic Thinking: Ability to connect research insights to broader organizational goals.
  • Adaptability: Flexibility in handling changing priorities and deadlines.
  • Technical Proficiency: Familiarity with tools such as data analysis software.
  • Leadership: Experience in leading research teams and managing projects.
Job Benefits

Local perks & benefits, regional and global collaborating environment, hybrid working culture, diversity & inclusion team initiatives.

#J-18808-Ljbffr

  • Technical Support Specialist

    6 days ago

    Manila, National Capital Region, Philippines Insight Full time

    Key Responsibilities:We're seeking a skilled Technical Support Specialist to join our team at Insight. In this role, you will provide expert-level technical support to end-users, managing access provisioning for various applications and systems. Your responsibilities will include troubleshooting complex problems, developing and maintaining documentation, and...

  • Program Manager

    6 days ago

    Manila, National Capital Region, Philippines Insight Full time

    Job DescriptionWe are seeking a skilled Project Manager to join our team at Insight. As a Project Manager, you will be responsible for coordinating and managing various activities, including scheduling meetings, preparing reports, and maintaining regular communication.Provide comprehensive support to customers enrolled in the GETMod program.Collaborate with...

  • General Ledger Manager

    7 days ago

    Manila, National Capital Region, Philippines Insight Full time

    As a General Ledger Accountant with Insight, you will play a key role in helping businesses transform their cloud, data, AI, cybersecurity, and analytics to ensure they are future-ready. Your responsibilities will include managing monthly/quarterly/annual accounting close, P&L reviews, balance sheet reconciliations, journal entries, assisting in preparation...

  • Contract Support Manager

    6 days ago

    Manila, National Capital Region, Philippines Insight Full time

    Insight requires a Contract Support Manager to assist in the administration and management of contracts within the Asia Pacific region.The role involves providing operational support for the contract management system, including triage and assistance with changes and updates to the system. The ideal candidate will have experience in contract management and...

  • Order Management Representative

    6 days ago

    Manila, National Capital Region, Philippines Insight Full time

    Order Management/ Client Operations RepresentativeLocation: This is an onsite opportunity where you will work in the office during training. Our office location is at 10th and 11th Floor Robinsons Cyber Omega, Pearl Drive, Ortigas Center, Pasig City, Metro Manila, Philippines 1605Now is the time to bring your expertise to Client Operations role for a Fortune...

  • Service Desk Manager

    6 days ago

    Manila, National Capital Region, Philippines Insight Full time

    About the Role:In this exciting opportunity, you will work as a Service Desk Manager - Onsite at Insight, providing second-level technical support and managing access provisioning for various applications and systems. You will be responsible for troubleshooting complex problems, developing and maintaining documentation, and working collaboratively with other...

  • Order Management Specialist

    6 days ago

    Manila, National Capital Region, Philippines Insight Full time

    At Insight, we are seeking a talented Order Management Representative to join our team. This role is at the forefront of helping businesses transform their cloud, data, AI, cybersecurity, and analytics to ensure they are future-ready.This position will be responsible for providing customer service and managing the sales processes of assigned Account...

  • Partnership Development Manager

    6 days ago

    Manila, National Capital Region, Philippines Insight Full time

    This Partnership Development Manager role is ideal for someone who wants to work in a dynamic and fast-paced environment with a leading solutions integrator like Insight. You will be responsible for developing and maintaining strategic partnerships, executing the partner management process, and helping implement marketing plans that impact various...

  • Procurement Operations Manager

    6 days ago

    Manila, National Capital Region, Philippines Insight Full time

    Job OverviewThe Procurement Operations Manager will oversee the day-to-day activities of their respective pods, working closely with leadership to define purchasing strategies and implement process enhancements. This role requires strong client service skills, excellent organizational abilities, and a passion for working in a team-based environment.Main...

  • Financial Operations Manager

    6 days ago

    Manila, National Capital Region, Philippines Insight Full time

    Job OverviewAs an Accounts Payable Team Lead at Insight, you will play a critical role in ensuring the smooth operation of our financial processes. Your primary responsibility will be to supervise the Accounts Payable team and ensure that all payments are made accurately and on time.**Key Accountabilities:**Supervise and mentor the Accounts Payable team to...

  • Vendor Management Specialist

    12 hours ago

    Manila, National Capital Region, Philippines Insight Full time

    The Accounts Payable Specialist role at Insight requires exceptional skills in vendor management, invoice processing, and financial compliance. As an expert in these areas, you'll contribute to our team's success by ensuring accurate and timely vendor payments.Accurately validating and processing vendor invoices.Ensuring compliance with financial standards...

  • Cloud Partnership Specialist

    6 days ago

    Manila, National Capital Region, Philippines Insight Full time

    We are looking for a Cloud Partnership Specialist to join our team at Insight, a Fortune 500 Solutions Integrator. As a Cloud Partnership Specialist, you will be responsible for providing outstanding support to our assigned Vendor Alliance Managers, managing and developing the relationship between Insight and its strategic partners.Key...

  • Security Risk Manager

    6 days ago

    Manila, National Capital Region, Philippines Insight Full time

    Job OverviewAt Insight, we are seeking a highly skilled Information Security Analyst to join our team. This individual will play a critical role in developing and implementing our organization's information security strategy.The successful candidate will be responsible for creating and maintaining a set of security standards and best practices for the...

  • Senior Accounting Professional

    7 days ago

    Manila, National Capital Region, Philippines Insight Full time

    The role provides a summary of some of the job duties required and what it would be like to work at Insight. For a comprehensive list of physical demands and work environment for this position, click here.This opportunity is not just about what you do today but also about where you can go tomorrow. As a General Ledger Accountant Lead, you are positioned for...

  • Business Insights Manager

    6 days ago

    Manila, National Capital Region, Philippines IQVIA SOLUTIONS OPERATIONS CENTER PHILIPPINES, INC. Full time

    Job Title: Business Insights ManagerAbout IQVIA SOLUTIONS OPERATIONS CENTER PHILIPPINES, INC.IQVIA SOLUTIONS OPERATIONS CENTER PHILIPPINES, INC. is a leading healthcare technology company that provides innovative solutions to the pharmaceutical and biotechnology industries.Job DescriptionWe are seeking a highly skilled Business Insights Manager to join our...

  • Bid Coordinator

    6 days ago

    Manila, National Capital Region, Philippines Insight Full time

    Insight is seeking a highly skilled Bid Coordinator to join our team.The role of the Bid Coordinator is to oversee and manage APAC technology tender and bid responses, ensuring timely and compliant submissions. This pivotal position serves as the central point of contact for all bids and tenders, directing and coordinating the necessary resources to...

  • IT Project Manager

    6 days ago

    Manila, National Capital Region, Philippines Insight Full time

    Overview:The GETMod Project Managerwill play a crucial role in supporting customers within the GETMod program, working closely with the GETMod Performance Manager to execute both client-facing and internal tasks. This role requires exceptional organizational skills, strong communication abilities, and a customer-centric approach.Job Details:Hybrid Work...

  • Senior Financial Manager

    6 days ago

    Manila, National Capital Region, Philippines Insight Full time

    Accomplish Your GoalsAt Insight, we empower our teammates to take charge of their careers and make meaningful contributions. As a General Ledger Accountant Lead, you'll oversee all aspects of accounting for APAC entities, including accuracy of P&L, balance sheet preparation and review, journal postings, assisting in the preparation and filing of statutory...

  • Solutions Architect

    6 days ago

    Manila, National Capital Region, Philippines Insight Full time

    Position OverviewAs a Solutions Architect, you will combine a diverse technical and industry background coupled with a deep understanding of how technology impacts a business environment. The Architect is able to translate a business need into a technical solution and articulate the value of that solution back to business decision-makers supporting complex...

  • Technical Consultant

    9 hours ago

    Manila, National Capital Region, Philippines Insight Full time

    Insight National Capital Region, PhilippinesTechnical Consultant3 days ago Be among the first 25 applicantsDirect message the job poster from InsightResponsibilities:Design innovative NetSuite solutionsProvide expert-level consulting and supportDevelop and implement customizations, workflows, and integrationsConduct training sessions and manage...