Quality Manager

4 days ago

Makati, Metro Manila, Philippines Probe CX Full-time ₱1 - ₱2 Contract

Probe CX in Makati City seeks a Quality Manager to lead quality governance and drive continuous improvement across operations. This role reports to the Quality Director and aligns operational performance with business goals.

The ideal candidate has 3+ years of leadership in a BPO, will work dayshift NZ/AU hours, and be onsite at Wilcon IT Hub, Makati. Strong ability to drive KPI-based quality initiatives is essential.