Channel Solution Engineer, US

About AvePoint

Beyond Secure. AvePoint is the global leader in data security, governance, and resilience, helping organizations collaborate with confidence. AvePoint's solutions are used by over 25,000 customers worldwide to prepare, secure, and optimize critical data across Microsoft, Google, Salesforce, and other collaboration environments. AvePoint's global channel partner program includes approximately 5,000 managed service providers, value-added resellers, and systems integrators, with solutions available in more than 100 cloud marketplaces. For more information, visit

At AvePoint, we are committed to investing in our people. Agility, passion and teamwork set us up to do our best work and foster a culture where you are empowered to craft your career, make an impact, and own (y)our future. Unleash the power of you

About the role

Are you looking for a role where you can leverage your technical expertise and customer-facing skills in the dynamic tech industry? This position offers you the chance to excel as a pre-sales professional, working with cutting-edge software solutions. We provide continuous training and mentorship to support your journey to success as a sales engineer.

What will you be doing?

As the key technical lead, you will collaborate with our partner account managers throughout the sales lifecycle of our Elements/Channel business. In this consultative role, you will help close new deals by delivering technical presentations of AvePoint solutions and providing pre-sales support to both prospective and returning partners and customers.

Your responsibilities will include:

• Presenting and demonstrating AvePoint's product offerings relevant to partners and customers' objectives remotely and on-site
• Successfully facilitating Solution Discovery, Solution Overview, and Technical Deep Dive sessions with partners and customers
• Communicating with prospective partners/customers, assisting and guiding them through their evaluation and selection process
• Building environments tailored to partners and customers requirements as Proof of Concept during the sales lifecycle to illustrate product capabilities and how they align specifically with customer objectives
• Participating in writing proposals in response to RFIs / RFPs that showcase how the AvePoint product line can satisfy customer requirements with attractive return on their investment
• Collaborate with partners to develop joint go-to-market strategies and initiatives that drive business growth
• Assist partners in pre-sales activities, including solution and technical demonstrations or enablement
• Sharing information with the sales and technical teams about our products and the market
• Helping the sales team identify and understand partners and customers' business objectives and organization to best align AvePoint technology
• Establishing relationships with key customer/partner business and technical advocates that have the power to drive long-term AvePoint solution adoption within their company
• Developing partners and customers' buying vision for how AvePoint can help them reduce costs and increase business agility
• Supporting AvePoint Partner and Marketing teams with their online and in-person events including workshops, tradeshows, and webinars
• Ownership of technical sales opportunity and partner recruit closure

Qualifications and qualities

We look for people who value agility, passion and teamwork; those who can bring fresh ideas and want the opportunity to learn, grow, and expand their careers. You will be a key technical resource through the sales cycle, becoming an authority in the features and benefits of our software and services solutions to properly educate customers, gain consensus, and demonstrate value solving their SharePoint and Office 365 concerns.

Other qualities you will need to be a fit for this role include:

• BA/BS Degree (Computer, Technology and Engineering majors preferred) OR 5 years of relevant work experience
• Confident and enthusiastic presentation skills
• Quick and self-motivated learner
• Advanced business and technical communication skills – ability to lead conversations that align technical value to the client's business needs
• Strategic thinking to help close deals using technical knowledge with a sales mindset
• Understanding of the Channel Business and how ISVs work with Partners like Managed Service Providers, Value Added Resellers, Distributors, and/or Systems Integrators
• Ability to maintain excellent relationships with customers and colleagues
• Ability to work individually and within a highly collaborative team
• Willingness to learn and adapt in a dynamic and fast-changing environment
• Authoritative business analysis capabilities
• Advanced troubleshooting skills
• Amenable to work US Eastern time (PH night shift)
• Amenable to work hybrid setup (3x onsite, 2x WFH weekly)

Technical Qualities

• Experience in IT-related topics such as server and software installation, configuration and administration, especially for Windows Server, Microsoft SQL Server, Dynamics CRM, SharePoint, Microsoft 365 & Azure technologies
• Understanding of Microsoft SharePoint architecture, components, and configuration, including the differences between SharePoint versions and hybrid architecture
• Working knowledge of TCP/IP, DNS, SMTP, and DHCP technologies
• Working knowledge of Microsoft SQL Server, IIS, and Active Directory
• Broader knowledge of server and cloud offerings (Office 365, Azure, AWS, Google Cloud) is strongly preferred

What's in it for you?

• HMO coverage from day 1 of employment (plus 2 free dependents)
• Group life insurance (upon regularization)
• Paid annual and sick leaves (convertible into cash)
• Paid compassionate leave (5 days)
• Employee Dedication Award (years of service)
• Employee Referral Bonus Program
• Promoting diversity and inclusion
• Business Travel Opportunity (Top Performers)
• Hybrid Working Arrangement (3 days onsite & 2 days work-from-home)
• Competitive compensation package, performance bonuses/incentives
• Career growth & advancement opportunities

Terms and conditions apply

Equal opportunity and privacy

AvePoint is proud to employ talent from many different backgrounds, experiences, and identities. We believe that diversity and inclusion drives our success and is at the core of how we hire, communicate, and collaborate to deliver value and excellence. We are committed to fostering an environment where people can bring their whole selves to work and feel a sense of belonging, and we continue to work toward creating a workforce that represents the diversity of our customers and communities.

Any personal data you share with us during the application process will be processed strictly in compliance with applicable data protection laws and our Privacy Notice.

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