Remote Email Support Agent — Live Events

1 day ago

Makati, Metro Manila, Philippines Newstel GmbH Remote Full-time ₱335,000 - ₱558,000/year

Newstel GmbH is seeking a Customer Service Agent (Non-Voice) to support concert-goers and event attendees via email. The role is remote and open to candidates in the Philippines, with a 40-hour weekly schedule and a permanent, full-time arrangement.

You will respond to inquiries about tickets, refunds, transfers, schedules, and venue information, delivering personalised, empathetic responses while meeting KPIs for CSAT and quality.