Associate III, Marketing

3 weeks ago

Taguig, National Capital Region, Philippines Ingram Micro Full time
Overview

Associate III, Marketing (Admin Support)

Join to apply for the Associate III, Marketing (Admin Support) role at Ingram Micro.

Responsibilities
  • Manage and maintain the marketing platform used in Agency Ingram Micro.
  • Resolve and close marketing-related cases using available tools, ensuring compliance with SLA and SOPs; support marketing managers through case management, onboarding, billing, sales order creation, WBS setup, supplier payments, claims coordination, and troubleshooting.
  • Provide proactive solutions to address issues across all marketing functions, ensuring efficient and comprehensive support.
  • Podio Operations & Claims Support: Manage the marketing platform; resolve and close cases; ensure adherence to required SLA and documented process flows.
  • Perform regular operational and transactional tasks, including Podio Case Management (Credit Rebill and Amendment), Help Desk onboarding (New Client/WBS/SKU/Vendor/Suppliers/Access to Workspace), Billing of Marketing Activities, Sales Order Creation, WBS Creation, Podio troubleshooting, and Suppliers Invoice Payment (PR/PO/GR).
  • Reviewing and uploading of POE and marketing materials; Claims & Invoice Coordination.
  • Provide proactive measures and solutions for issues, concerns, or inquiries pertaining to all marketing functions, including the platform and its use.
  • Marketing Operations: Respond to calls and inquiries from in-country partners within defined SLAs; provide solutions and proactive measures to issues, concerns, or technical problems.
  • Coordinate with different departments and teams within AIM and the Marketing Accounting Team to address partner queries for quicker case resolutions; manage marketing activities and contracts, including Help Desk tickets; prepare activity reports as necessary.
  • Identify effective solutions and offer real-time assistance to campaigns and program executions (may include SAP and marketing tools).
  • Process requests requiring securing and managing internal and external documents/communications based on business requirements.
  • Manage mailbox tagging and email spot checks to ensure accuracy and completeness.
  • Create and maintain Standard Operating Procedures to ensure accuracy.
  • Document all tasks daily through internal trackers and logs to ensure comprehensive monitoring of productivity.
Qualifications
  • Graduate of a 4-year course with minimum one-year applicable job experience; degree may be substituted for up to 2-3 years of experience in a similar process environment.
  • Strong analytical skills with the ability to analyze complex processes and identify areas for improvement.
  • Exceptional communication and interpersonal skills, with the ability to collaborate effectively with stakeholders at all levels.
  • Knowledgeable in software/tools such as SAP, Podio, and web-based tools.
  • Proficient in Microsoft Office tools.
  • Basic knowledge of billing, budgeting and financial tracking.
  • Capable of handling sensitive information with discretion and confidentiality.
Position details
  • Seniority level: Entry level
  • Employment type: Full-time
  • Job function: Marketing and Sales
  • Industries: IT Services and IT Consulting

#J-18808-Ljbffr

  • Associate III, Sales Support

    1 week ago

    Taguig, National Capital Region, Philippines Ingram Micro Full time

    OverviewAssociate III, Sales Support (AU) at Ingram Micro. The Sales Support team plays a vital role in ensuring seamless order management and customer satisfaction.What You'll DoAs an Associate III, Sales Support, you'll be at the heart of our order management operations. You'll process and manage moderate to complex orders, coordinate with internal teams...

  • Associate III, Sales Support

    2 weeks ago

    Taguig, National Capital Region, Philippines Ingram Micro Full time

    OverviewEmpower global commerce—one order at a time.Who We AreWe are the business behind the world's brands. At Ingram Micro, we're redefining distribution and shaping the future with cutting-edge technology. Operating in 57 countries and reaching nearly 90% of the global population, we help businesses run better, grow faster, and achieve their...

  • Associate III PURCHASING

    2 weeks ago

    Taguig, National Capital Region, Philippines Ingram Micro Full time

    OverviewGet AI-powered advice on this job and more exclusive features.Turn returns into results.Who We AreWe are the business behind the world's brands. At Ingram Micro, we're redefining distribution—empowering businesses to run better, grow faster, and achieve more through technology. With operations in 57 countries and a reach that touches nearly 90% of...

  • Associate III, Vendor Master Data

    10 hours ago

    Taguig, National Capital Region, Philippines Ingram Micro Full time ₱900,000 - ₱1,200,000 per year

    Make every detail count. Join us at the forefront of data excellence.Who we areWe're Ingram Micro—the business behind the world's brands. As a people-first technology partner, we reach nearly 90% of the global population through our operations in 57 countries and a team of approximately 24,000 associates. We help businesses run better, grow faster, and...

  • Associate III, Vendor Master Data

    8 hours ago

    Taguig, National Capital Region, Philippines Ingram Micro Full time ₱1,200,000 - ₱2,400,000 per year

    It's fun to work in a company where people truly BELIEVE in what they're doingJob Description: Make every detail count. Join us at the forefront of data excellence.Who we areWe're Ingram Micro—the business behind the world's brands. As a people-first technology partner, we reach nearly 90% of the global population through our operations in 57 countries...

  • Associate III, Marketing

    2 weeks ago

    Taguig, National Capital Region, Philippines Ingram Micro Full time

    OverviewCore Skills: Core Skills for Outcall Executions in Event Planning:Communication SkillsClear and confident verbal communicationActive listeningPersuasive speakingProfessional tone and etiquetteCustomer Service OrientationAbility to engage with a wide range of individuals (clients, partners, vendors)Handle objections or questions gracefullyMaintain a...

  • Accounting Associate

    2 weeks ago

    Taguig, National Capital Region, Philippines Nityo Infotech Full time ₱20,000 - ₱58,000 per year

    Job descriptionLocation: BGC TaguigArrangement: Hybrid(Onsite Training)Schedule: Refer on the details below(either Dayshift, Midshift, Nightshift, depending on roles)Salary : 20, ,000 depending on the levelHERE ARE THE POSITIONS:Accounting Associate II (Special Pricing Request)Location: BGC, Taguig | Hybrid (Onsite Training) | Nightshift (9pm-6am)Salary:...

  • Brand Associate for Marketing

    3 weeks ago

    Taguig, National Capital Region, Philippines Suyen Corporation Full time

    OverviewThe Brand Associate for Foreign Fashion is responsible for maintaining the reputation of the assigned brand through the execution of brand directions and standards. Working alongside the Brand Manager and Business Development Team, the Brand Associate supports brand integrity in all marketing initiatives and merchandising...

  • Marketing Development Associate

    1 week ago

    Taguig, National Capital Region, Philippines beBeeOutreach Full time $1,200 - $1,400

    Marketing Development Associate Job DescriptionWe are seeking a skilled and motivated Marketing Development Associate to join our team. In this role, you will engage with potential healthcare partners, introduce them to our solutions, and help create new opportunities for our client success team.This position involves relationship outreach, market research,...

  • Marketing & Events Associate

    3 weeks ago

    Taguig, National Capital Region, Philippines Menarco Development Corporation Full time

    Reports to: Senior Manager for Brand, Marketing & Community RelationsType: Full time PositionJob SummaryThe Marketing & Events Associate supports the execution of marketing strategies, digital content, community events, and cultural programs across Menarco's key property brands – Menarco Tower, Menarco Vertical Museum, and the Yard.Working closely with the...