Senior Operations Manager: SLA Champion

DescriptionThe Head of Support is responsible for leading the Support team and its members and ensuring they are operating with maximum efficiency and effectiveness. This role will require a dynamic individual who is comfortable working in a start-up environment, can draw insight quickly and make decisions rapidly, has excellent problem-solving skills, has...

Insight Manila is seeking an IMS Compute Supervisor to provide operational and people leadership for the Managed Compute function, ensuring stable, secure, and compliant delivery of compute services (OS, virtualization, cloud infrastructure, patching, monitoring, and platform operations).You will supervise IMS Compute technicians (L1–L2), enforce IMS...

Position Title: Senior Operational Lead, Managed Services Location: Taguig City, Metro Manila – 2 days per week onsite Role Purpose This operational leadership role is responsible for spearheading and driving the high performance of the in-region teams that comprise the Managed Services function of NCC Group in Manila. Deploying the strategy that has...

Insight Manila is seeking an IMS Compute Supervisor to provide operational and people leadership for the Managed Compute function, ensuring stable, secure, and compliant delivery of compute services (OS, virtualization, cloud infrastructure, patching, monitoring, and platform operations). You will supervise IMS Compute technicians (L1–L2), enforce IMS...

About Agoda At Agoda, we bridge the world through travel. Our story began in 2005, when two lifelong friends and entrepreneurs, driven by their passion for travel, launched Agoda to make it easier for everyone to explore the world. Today, we are part of Booking Holdings [NASDAQ: BKNG], with a diverse team of over 7,000 people from 90 countries, working...

Location: Malate, Manila Work Setup: On-site Employment Type: Full-time, Permanent About the Role The Senior Operations Manager will take hands‑on ownership of the day‑to‑day operations of a diversified hospitality and property portfolio, covering hotel operations, long‑term residential rentals, property maintenance, and coordination with the...

About the Job Are you looking for an exciting new challenge? IntouchCX is looking for you! As one of the world’s leading outsourcing companies, IntouchCX is seeking our next generation of leaders. By fostering a bold and competitive culture, we set the bar for excellence, both internally and within the BPO industry. We’re hiring a Senior Operations...

Unisys in Metro Manila is seeking a Service Desk Supervisor to lead regional teams and act as an escalation point for complex issues. You will mentor staff, drive collaboration across support groups, and ensure SLAs are met or exceeded.With 5+ years of relevant experience and strong communication skills, you will manage operations and stakeholder...

Senior Operations Manager, Payroll Operations (Up to ₱95,000 | Hybrid | FREE AI Certification) Cebu, Philippines | 8:00 PM – 5:00 AM PH Time | Monday to Friday Are you a proven people‑manager who thrives on leading other leaders? As Senior Operations Manager, you won't just run a team — you'll own an entire payroll service floor, setting the...