Sales Events Manager

3 weeks ago


Manila, National Capital Region, Philippines Filinvest Development Corporation Full time

Job Openings: Sales Events Manager

About The Job: Sales Events Manager

Filinvest Hotel: CRIMSON RESORT & SPA BORACAY

In accordance with the policies, procedures, and standards of Chroma Hospitality and Crimson Resort & Spa, Boracay, and under the general guidance and supervision of the General Manager, directs all hotel operations, assesses, evaluates, and meets the short and long-term needs of the hotel to ensure its success.

  • Supports and acts in accordance with the approved Banquet Sales Action Plan to boost the sales strategy.
  • Solicit banquet business within the assigned area of assignment: Weddings, Other Socials, Corporate residential, and Non-residential meeting groups.
  • Prepare all standard documents and correspondences required to ensure all client requirements are met, and to ensure smooth flow of events internally:
    • Banquet Proposal, Contract, Addendum budgets.
    • Banquet Event Order
    • Amendment
  • Attend to inquiries in a timely manner through email, mobile phone, telephone, and other online channels.
  • Coordinate impressive and well-planned familiarization and site inspections with Banquet Sales Coordinator or Operations Team in CRSB property.
  • Follow up on the status of tentative MICE bookings with Room Sales counterpart.
  • Review signed contracts turned over by Room Sales.
  • Handle all room accommodation assignments of Weddings and Other Socials booking, function meal and set-up arrangements including submission of menu proposals and billing arrangements of group or event assigned by DOBE.
  • Establish and review cut-off dates for final function room requirements, obtain the convention or meeting format/program, and apply it to available public space; recommend the program or format to the meeting organizer.
  • Whenever applicable, at the conclusion of the meeting, review all charges with the meeting organizer through the Banquet Sales Coordinator to expedite billing.
  • Sell other hotel facilities and services as required by clients.
  • Meet with clients and attend to the details of their events (including weddings, internal meetings, and external meetings).
  • Ensure Banquet Contracts and Payments are done in a timely manner based on standard hotel policies.
  • Liaise with other departments to provide exceptional service for guests:
    • Executive Chef, EAM F&B/Banquet Operations Manager menu and floor plan layout.
    • Reservations Manager/team for allocation of room bookings.
    • Facilitate BEO and GIS meetings.
  • Provide input for hotel improvement relating to Banquet products and services.
  • Assist with promotions and other sales activities as requested.
  • Assist in organizing trade shows, functions, and exhibitions as advised by Superiors.
  • Attend networking events that can enhance hotel contacts and business opportunities.
  • Stay updated with the latest banquet trends and innovations in the corporate meetings industry, weddings, and other socials.
  • Maintain professional relationships with local suppliers/partners.
  • Grow a network of suppliers/partners/accounts that may recommend or refer future business clients/opportunities for the hotel.
  • Work with the Department Head to achieve departmental revenue targets.
  • Monitor competitors' banquet performance and share relevant information to keep abreast of industry trends and market conditions.
  • Make presence felt by customers constantly; must be available to solve problems and/or suggest alternatives to previous arrangements.
  • Closely liaise with the Banquet Sales Coordinator to oversee customer experience during their stay in the hotel and share any inputs/comments that will help the hotel perform better.
  • Following set parameters, must be present on property to manage pre-event up to the conclusion of the event depending on the needs and/or requirements of the client.
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