Non-Voice Associates

4 weeks ago

Davao City, Davao, Philippines Talent Outsourcing Channel Solutions Full time

Are you an exceptional customer service professional with a passion for delivering outstanding digital support? We are seeking talented Non-Voice Account - Customer Service Associates to join our growing team at Talent Outsourcing Channel Solutions' in Cebu, Central Visayas. This full-time position will allow you to leverage your exceptional communication skills and problem-solving abilities to provide exceptional digital customer experiences.

What you'll be doing

Responding to customer inquiries and concerns via email, chat, and other digital channels

Providing accurate and timely information to customers, addressing their needs efficiently

Troubleshooting and resolving complex customer issues with a positive and empathetic approach

Documenting all customer interactions and maintaining detailed records

Collaborating with cross-functional teams to enhance customer service processes and policies

Continuously improving your product knowledge and customer service skills through training and development opportunities

What we're looking for

Open to with or without BPO experience in a customer service or call centre role, preferably in a digital or non-voice environment

Excellent written and verbal communication skills, with the ability to communicate clearly and effectively with customers

Strong problem-solving and critical thinking skills, with the ability to think creatively to resolve customer issues

Proficient in using various digital communication tools and customer service platforms

A genuine passion for delivering exceptional customer experiences and a commitment to continuous improvement

Ability to work well in a team and collaborate cross-functionally

What we offer

At Talent Outsourcing Channel Solutions', we are committed to fostering a supportive and inclusive work environment. We offer competitive compensation, opportunities for career development, and a range of benefits to support your overall well-being. Join our dynamic team and be a part of our mission to provide world-class customer experiences.

About Us

Talent Outsourcing Channel Solutions' is a leading provider of customer service and call centre solutions. With a strong presence in Cebu, Central Visayas, we partner with a diverse range of clients to deliver exceptional digital support and drive business growth. Our team of dedicated professionals is passionate about creating positive customer experiences and contributing to the success of our clients.

Apply now

#J-18808-Ljbffr

  • Technical Support Associate

    2 days ago

    Davao City, Davao, Philippines Talent Outsourcing Channel Solutions Full time

    OverviewRole: Technical Support Associate at Talent Outsourcing Channel Solutions.Urgent in need of someone who can start ASAP for this Account. Location: DAVAO CITY. Work setup: Onsite/Office-based.QualificationsAt least senior high school graduate.At least 1 year BPO/Non - BPO experienceWith good to excellent ENGLISH communication skills.Must be fully...

  • Finance Manager

    3 weeks ago

    Davao City, Davao, Philippines Curran Daly + Associates Full time

    About our client: A leading supplier of food, raw materials, and coconut products.Non-negotiable: Must be a CPA and open to working onsite from Monday to Friday.What are we looking for?Bachelor's degree in accountancy, finance, or a related field.Certified Public Accountant (CPA).Minimum 5 to 8 years of progressive experience in finance and accounting roles...

  • Technical Support Associate

    4 weeks ago

    Davao City, Davao, Philippines TALENT OUTSOUCING CHANNEL SOLUTIONS Full time

    "Urgent in need of someone who can start ASAP for this AccountLocation: DAVAO CITYWork set -up: Work onsite/Office -basedQualifications:At least senior high school graduate.At least 1 year BPO/Non - BPO experienceWith good to excellent ENGLISH communication skills.Must be fully vaccinatedWilling to process their application...

  • Spanish and Portuguese Medical Interpreter II

    4 weeks ago

    Davao City, Davao, Philippines Boston Children's Hospital Full time

    Job Posting DescriptionAt Boston Children's Hospital, the quality of our care - and our inclusive hospital working environment - lies in the diversity of our people. With patients from local communities and 160 countries around the world, we're committed to reflecting the spectrum of their cultures, while opening doors of opportunity for our team. Here,...

  • Help Desk Specialist

    2 days ago

    Davao City, Davao, Philippines beBeeTechnical Full time ₱150,000 - ₱250,000

    Job DetailsWe are seeking a Technical Support Associate to join our team. This is an exciting opportunity for someone looking to start their career in the IT sector.The ideal candidate will have excellent communication skills, be able to work effectively in a fast-paced environment and have a strong desire to learn and grow with our company.This role...

  • Senior MRI Technologist

    4 weeks ago

    Davao City, Davao, Philippines Boston Children's Hospital Full time

    Job Posting DescriptionAt Boston Children's Hospital, the quality of our care - and our inclusive hospital working environment - lies in the diversity of our people. With patients from local communities and 160 countries around the world, we're committed to reflecting the spectrum of their cultures, while opening doors of opportunity for our team. Here,...

  • Senior Sonographer

    4 weeks ago

    Davao City, Davao, Philippines Boston Children's Hospital Full time

    Job Posting DescriptionAt Boston Children's Hospital, the quality of our care - and our inclusive hospital working environment - lies in the diversity of our people. With patients from local communities and 160 countries around the world, we're committed to reflecting the spectrum of their cultures, while opening doors of opportunity for our team. Here,...

  • Customer Service Representative

    2 days ago

    Davao City, Davao, Philippines Fair Trade Outsourcing Full time

    JOB PURPOSECustomer Service Representatives are responsible for managing various customer issues depending on account assignment; transactions can be related to billing and collections support, client inquiries, product support or inbound interactions. Customer support representatives (CSRs), customer service advisors, or customer service associates (CSAs)...

  • Customer Service Representative

    1 day ago

    Davao City, Davao, Philippines FTO Full time

    Job PurposeCustomer Service Representatives are responsible for managing various customer issues depending on account assignment; transactions can be related to billing and collections support, client inquiries, product support or inbound interactions. Customer support representatives (CSRs), customer service advisors, or customer service associates (CSAs)...

  • Radiographer

    4 weeks ago

    Davao City, Davao, Philippines Boston Children's Hospital Full time

    Job Posting DescriptionAt Boston Children's Hospital, the quality of our care - and our inclusive hospital working environment - lies in the diversity of our people. With patients from local communities and 160 countries around the world, we're committed to reflecting the spectrum of their cultures, while opening doors of opportunity for our team. Here,...