Key Account Manager

4 days ago

Taguig, National Capital Region, Philippines Lazada Full time

Work arrangement

Full 5-day work in the office

Explore eCommerce with Lazada

At Lazada PH, we believe in unlocking potential and providing opportunities to kick-start a career in eCommerce. Through our Key Account Manager Bootcamp, you'll gain knowledge and hands-on experience—even with little to no background—while being coached by our Commercial Team. This is your chance to learn on the job, develop essential skills, and see eCommerce from a unique vantage point.

All you need is a growth mindset and the drive to learn

Our Key Account Managers (KAM) are responsible for driving the growth and success of their assigned seller portfolio. They develop and maintain strong relationships with accounts, acting as a trusted partner to build and boost their business on the Lazada platform. This role requires combining operational excellence with a strategic mindset, leveraging industry insights, sales analysis, and business planning to optimize seller performance and drive measurable growth.

  • Account Management: Own the overall business performance and be the main point of contact of assigned sellers. Ensure growth in sales, orders, and buyers by managing and developing key accounts through targeted strategies and initiatives. Help sellers meet objectives while taking into consideration the platform's priorities.
  • Sales & Marketing: Drive assortment expansion, adoption of key mechanics, tools, and solutions, and joint business planning with sellers. Develop and implement tailored marketing and sales strategies to boost visibility and performance on the platform.
  • Operational Excellence: Collaborate with internal teams (e.g., platform operations, campaigns, logistics, finance) to meet growth objectives such as DAU, conversion rate, and on-time shipping performance. Ensure smooth operational processes and timely fulfillment.
  • Strategic Leadership: Lead negotiations, manage relationships, and facilitate the execution of campaigns and tools that engage sellers. Take ownership of category performance and stay on top of emerging trends, using industry knowledge and insights to advise sellers on how to optimize their business.
  • Analytics & Reporting: Utilize data and analytics to identify trends, opportunities, and areas of improvement. Provide actionable insights to sellers to optimize their performance on the platform.

Qualifications & Skills

  • At minimum, a Bachelor's Degree. Prior experience in e-commerce, sales, account management, retail (online or offline) and/or business development is an advantage but not required.
  • A genuine interest to learn eCommerce, sales, account management, retail (online or offline) and/or business development.
  • Has a track record of delivering results, successful negotiations, problem solving, as well as effective relationship, collaboration and stakeholder management.
  • Open to change and resilient, adaptable and can navigate changing account ownership assignments and business priorities.
  • Highly analytical with strong business acumen; able to assess performance data and apply insights to improve outcomes.
  • Entrepreneurial, acting as the owner of the business. Self-driven and motivated to drive impact and create value.
  • Has a growth and learning mindset, with strong communication skills (both verbal and written). Proficiency in Mandarin is a plus.
Seniority level

Entry level

Employment type

Full-time

Job function

Business Development, Marketing, and Sales

Industries

Internet Marketplace Platforms and Retail

#J-18808-Ljbffr

  • Key Account Manager

    3 days ago

    Taguig, National Capital Region, Philippines beBeeAccount Full time

    Key Account ManagerWe are seeking a highly skilled and experienced Key Account Manager to lead our customer relationships and drive business growth.

  • Key Account Manager

    2 weeks ago

    Taguig, National Capital Region, Philippines Lazada Full time

    As a Key Account Manager (KAM), you will be responsible for driving the growth and success of your assigned seller portfolio. You will develop and maintain strong relationships with accounts, acting as a trusted partner to build and boost their business on the Lazada platform. This role requires you to combine operational excellence with a strategic mindset,...

  • Key Account Manager

    1 week ago

    Taguig, National Capital Region, Philippines Lennor Group Full time

    About Lennor GroupAs a proudly Filipino company, we are committed to providing world-class business solutions that contribute to economic growth and development. Our deep understanding of the market, combined with our global perspective, allows us to effectively serve businesses across various sectors and scales.At Lennor Group, we measure our success by the...

  • Key Account Manager

    2 weeks ago

    Taguig, National Capital Region, Philippines Fanatics PH Full time

    Taguig, National Capital Region, PhilippinesKey Account ManagerFanatics PH Taguig, National Capital Region, Philippines3 weeks ago Be among the first 25 applicantsDirect message the job poster from Fanatics PHThe ideal candidate is a passionate sports fan and professional, self-motivated, and detail-oriented team player who is committed to the success of our...

  • Key Account Manager

    2 weeks ago

    Taguig, National Capital Region, Philippines Lazada Full time

    Key Account Manager - ElectronicsAs a Key Account Manager (KAM), you will be responsible for driving the growth and success of your assigned seller portfolio. You will develop and maintain strong relationships with accounts, acting as a trusted partner to build and boost their business on the Lazada platform. This role requires you to combine operational...

  • Key Accounts Manager

    4 days ago

    Taguig, National Capital Region, Philippines HR TechX Corp. Full time

    Key Accounts Manager - Facilities I P&L I Finance (Property Management)Join to apply for the Key Accounts Manager - Facilities I P&L I Finance (Property Management) role at HR TechX Corp.Key Accounts Manager - Facilities I P&L I Finance (Property Management)6 days ago Be among the first 25 applicantsJoin to apply for the Key Accounts Manager - Facilities I...

  • Key Accounts Manager

    2 weeks ago

    Taguig, National Capital Region, Philippines HRTx Inc. Full time

    Key Accounts Manager - Hotel Operations ManagerJoin to apply for the Key Accounts Manager - Hotel Operations Manager role at HR TechX Corp.Key Accounts Manager - Hotel Operations Manager3 weeks ago Be among the first 25 applicantsJoin to apply for the Key Accounts Manager - Hotel Operations Manager role at HR TechX Corp.Position Title: Key Accounts Manager -...

  • Key Accounts Manager

    2 weeks ago

    Taguig, National Capital Region, Philippines Cobden and Carter International Full time

    A modern digital bank is seeking a Key Accounts Manager to assist the Key Accounts Head and Chief Growth Officer in achieving business goals through strategic partnerships and driving new opportunities with key partners.Responsibilities:Manage account integrations with fintech's and high-growth companiesCoordinate partnership activities across internal teams...

  • Key Account Manager

    4 days ago

    Taguig, National Capital Region, Philippines Herbalife International, Inc. Full time

    OverviewTHE ROLE:The Key Account Manager is responsible for providing one-on-one support, developing and maintaining long-term relationships with Distributors, and ensuring their satisfaction and loyalty. The Key Account Manager oversees and expands the business by working with the most critical and strategic Distributor Organizations. They act as a reliable...

  • Key Account Manager

    2 weeks ago

    Taguig, National Capital Region, Philippines ZigWheels Philippines Full time

    1 week ago Be among the first 25 applicantsGet AI-powered advice on this job and more exclusive features.Direct message the job poster from ZigWheels PhilippinesKey Account Manager – Automotive Media & Partnerships (Zigwheels)As a key member of our team at Zigwheels, you will empower automotive brands, dealerships, aftermarket services, and related...