Manager - Corporate Actions (Quezon City)

1 week ago

Manila, National Capital Region, Philippines HSBC Electronic Data Processing (Philippines) Inc. Full time

Some careers shine brighter than others.

If you're looking for a career that will help you stand out, join HSBC and fulfil your potential. Whether you want a career that could take you to the top, or simply take you in an exciting new direction, HSBC offers opportunities, support and rewards that will take you further.

HSBC is one of the largest banking and financial services organisations in the world, with operations in 62 countries and territories. We aim to be where the growth is, enabling businesses to thrive and economies to prosper, and, ultimately, helping people to fulfil their hopes and realise their ambitions.

We are currently seeking an experienced professional to join our team in the role of Corporate Actions Manager.

In this role, you will:

  1. Acquire a broad understanding of Corporate Action processes to provide production support, perform quality checks and provide expertise through handling of complex work items and escalation that require resolution.
  2. Lead continuous improvement of process and operations to create capacity, including development of team through delivery of process training.
  3. Develop internal and external relationships to support Asset Servicing program, improve client service and/or reduce operation/client risk.
  4. Ensure compliance with audit requirements by performing audit checks as required by process in line with business process requirements.
  5. Provide leadership to team consistent with Group and Company policies and standards by leading a cohesive team, working in a supportive team environment driven by people centric values.
  6. Motivate and to ensure effective development of individuals to meet business targets.

To be successful in this role, you should meet the following requirements:

  1. A post-graduate diploma or degree in any discipline. Higher qualification not a bar provided aspirations commensurate with the position.
  2. Relevant experience in Securities Services preferably related to Asset Services.
  3. Experience working in project related environment, through lean six sigma or agile approach.
  4. Preferably with at least 12 months related supervisory role, with experience in handling escalation, managing clients and operation with fast paced environment and tight SLAs.
  5. Strong communicator, both verbally and in writing.
  6. Strong leadership skills evidenced by achievement of objectives together with a track record of development of individuals with strong organization and planning skills along with the ability to handle capacity and MI reporting.
  7. Ability to build and maintain relations with business units and continuously give feedback by stringent follow up on service level agreements.
  8. Evidence of strong analytical, statistical and data mining skills to study trends, make projections and to interpret numeric information.
  9. Evidence of strong operational decision making and be able to provide analytical support to the teams.
  10. Evidence of process management skills with an ability to initiate process improvements.
  11. Demonstrates strong awareness / ability to recognize and effectively contain financial and operational risk.
  12. Able to work in pressurized environment and manage priorities effectively.
  13. Dedicated approach to teamwork and ability to contribute to team effort.
  14. Customer focused & committed to providing a high quality service.
  15. Attention to detail and accuracy.
  16. Good planning, organization & time management skills.

You'll achieve more at HSBC

HSBC is an equal opportunity employer committed to building a culture where all employees are valued, respected and opinions count. We take pride in providing a workplace that fosters continuous professional development, flexible working and, opportunities to grow within an inclusive and diverse environment. We encourage applications from all suitably qualified persons irrespective of, but not limited to, their gender or genetic information, sexual orientation, ethnicity, religion, social status, medical care leave requirements, political affiliation, people with disabilities, color, national origin, veteran status, etc. We consider all applications based on merit and suitability to the role.

Personal data held by the Bank relating to employment applications will be used in accordance with our Privacy Statement, which is available on our website.

***Issued By HSBC Electronic Data Processing Philippines Inc***

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