Senior Marketing Operations Associate

4 weeks ago

Manila, National Capital Region, Philippines ShopBack group Full time

Our Journey

ShopBack began in 2014 as a late-night spark of inspiration between Henry and Joel — not just to build a Cashback platform, but to reimagine how brands and consumers connect. As former advertisers, they understood the limitations of traditional marketing, and saw an opportunity to deliver more value on both sides. That idea quickly turned into action, with the first prototype built during a 24-hour sprint. Today, ShopBack serves over 50 million users across 13 markets, partners with 20,000+ merchants, and powers over half a million transactions daily. We're building The World's Most Rewarding Way to Shop — and looking for bold, driven individuals to join us.


Your Adventure Ahead
  • Work in tandem with the Campaign Manager to deliver effective campaigns.
  • Responsible for the execution of marketing campaigns across multiple platforms.
  • Coordinate the scheduling of onsite marketing assets to ensure optimal exposure for all deals secured by the Business Development team.
  • Manage and maintain marketing assets across ShopBack's ecosystem, including the app, website, and browser extension.
  • Collaborate with the Graphic Design team to prepare campaign visuals and promotional materials.
  • Assist in the execution of Customer Relationship Management (CRM) activities.
  • Troubleshoot and proactively resolve operational issues in partnership with multiple stakeholders.
  • Continuously optimise platform assets by monitoring performance metrics and user engagement.
Essentials to Succeed
  • 2–3 years of relevant work experience, ideally within the e-commerce or fintech industry.
  • Proficient in English.
  • Basic proficiency in Microsoft Excel is preferred.
  • Demonstrates a strong sense of responsibility and ownership.
  • Proactive and takes initiative in resolving issues swiftly and independently.
  • Detail-oriented and capable of thriving in a fast-paced work environment.
  • Possesses a positive attitude and strong interpersonal communication skills.
  • Open to working on shift schedules.
  • Demonstrated use of Generative AI tools (e.g. ChatGPT, Cursor) to develop new or improve workflows, enhance productivity, and drive efficiency at scale.

ShopBackers' DNA

Grit -We tackle all challenges head-on, working together to solve problems and achieve success.

Hunger- We value hard work, and having relentless drive.

Speed -We move fast and have a bias for action, all to deliver maximum impact.

Impact -We focus on results, always aiming for the best possible outcomes and timelines.

Growth -We embrace a growth mindset, constantly striving to learn, improve, and excel in our roles.

Exclusively for ShopBackers

Career progression pathsand opportunities to take on greater challenges that help you realise your ambitions.

Be part of a winning teamon a journey to global scale.

Competitive compensationbased on your performance.

Candid, open, and collaborative culturewhere feedback is valued, for everyone to grow and improve every day.

Work-From-Anywhere benefitto enable you to thrive personally and professionally.

ShopBack is an equal opportunity employer. We celebrate diversity and are committed to creating an inclusive environment for all employees. We do not discriminate on the basis of race, color, religion, sexual orientation, national origin, age, disability, genetic information, veteran status, or any other protected status under applicable laws. Join our team and help us make a difference

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