
Sr. Operations Manager
7 days ago
Company Description
At Sutherland, we are committed to creating a dynamic work environment that is professionally challenging and personally rewarding. Our team is composed of goal-oriented and strategic-thinking individuals and we are looking to add a Sr. Operations Manager who will establish and create strategies that will enhance processes and boost ease and efficiency. As a Sr. Operations Manager, you will set the path to success by managing performance and service quality to guarantee customer satisfaction.
Job DescriptionYou are also expected to:
- Establish and maintain communication with clients and/or team members; understand their needs, resolve issues, and meet expectations;
- Produce solid and effective strategies based on accurate and meaningful data reports and analysis and/or keen observations that would impact the bottom line;
- Identify the training needs that will equip the staff with fundamental skills and knowledge; have a thorough understanding of the various system tools and operational procedures utilized within the program;
- Collaborate with stakeholders on a regular basis for changes on promotions and updates;
- Conduct all defined and required process compliance and adherence to all team members, partners, and third-party providers.
MINIMUM QUALIFICATIONS:
- Earned a bachelor's Degree in any field (preferred not required)
- At least 6 years of work experience in the same industry with 2-3 years of management experience
- Excellent working knowledge of Microsoft Office applications
- Ability to efficiently manage time and keep track of multiple schedules, meetings, and initiatives
- Strong analytical skills
- Demonstrated leadership skills
- Must be willing to report on a graveyard/shifting schedule
All your information will be kept confidential according to EEO guidelines.
#J-18808-Ljbffr-
Sr. Manager
3 days ago
Angeles City, Central Luzon, Philippines Sutherland Full timeOverviewSutherland is seeking a dynamic and goal-oriented person to join us as Senior Manager for Service Excellence. We are a group of driven and hard-working individuals. If you are looking to build a fulfilling career and are confident you have the skills and experience to help us succeed, we want to work with youThe Lean Six Sigma Process Improvement...
-
Sr. Manager
2 weeks ago
Angeles City, Central Luzon, Philippines Sutherland Global Full timeCompany Description:About SutherlandArtificial Intelligence. Automation. Cloud engineering. Advanced analytics. For business leaders, these are key factors of success. For us, they're our core expertise.We work with iconic brands worldwide. We bring them a unique value proposition through market-leading technology and business process excellence.We've...
-
Sr. Full Stack
1 week ago
Angeles City, Central Luzon, Philippines Boomering inc Full time ₱80,000 - ₱100,000 per yearPosition Title: Sr Fullstack /Backend EngineerJob Type: Full-timeWork Set-up: Hybrid (2 days WFO, 3 days WFH)Schedule: Morning Shift; 7am – 4pm PHTSalary: Php. 80, Php. 100,000.00Holidays: NSW AU Holidays Our client is a Sydney-based software engineering company working with leading Australian brands and innovative businesses to deliver impactful digital...
-
Sr Fullstack/Backend Engineer
1 week ago
Angeles City, Central Luzon, Philippines Boomering Inc Full time ₱80,000 - ₱100,000This is a remote position.Position Title: Sr Fullstack /Backend EngineerWork Set-up: Hybrid (2 days WFO, 3 days WFH)Schedule: 7am – 4pm PHTSalary: Php80,000- Php100,000Holidays: NSW AU HolidaysOur client is a Sydney-based software engineering company working with leading Australian brands and innovative businesses to deliver impactful digital solutions....
-
Sr Associate Manager HR
2 weeks ago
Angeles City, Central Luzon, Philippines Sutherland Full timeCompany DescriptionSutherland is seeking a reliable and detail-oriented person to join us as Sr Associate Manager Human Resources that will help us shape our organization's culture by taking the lead in establishing and executing Human Resource strategies that will offer support and boost engagement. We are a group of driven and hard-working individuals. If...
-
Sr Associate Manager HR
2 weeks ago
Angeles City, Central Luzon, Philippines Sutherland Global Full timeCompany Description:Sutherland is seeking a reliable and detail-oriented person to join us as Sr Associate Manager Human Resources that will help us shape our organization's culture by taking the lead in establishing and executing Human Resource strategies that will offer support and boost engagement. We are a group of driven and hard-working individuals. If...
-
Sr. .Net Developer
1 week ago
Angeles City, Central Luzon, Philippines Solugenix Full time ₱600,000 - ₱1,000,000 per yearSr. .Net DeveloperLocation: Manila, PH (Onsite)Employment Type: Direct HireSolugenix is assisting a client in their search for a Sr. .Net Developer. This is a direct-hire opportunity based out of Manila, PH (Onsite). Responsibilities:Perform application support and enhancement activities. Estimate tasks, prioritize, identify risks, and track issues to...
-
Operations Manager
1 week ago
Angeles City, Central Luzon, Philippines VXI Global Solutions Full time $40,000 - $80,000 per yearJob DescriptionIt's fun to work in a company where people truly BELIEVE in what they are doing We're committed to bringing passion and customer focus to the business.Job Duties and Responsbilities The position is responsible for managing day to day operations and execution of programs. Supervises multiple Sr./ Team Leads (4 -8 direct reports). Responsible...
-
Sr. Group Lead
1 week ago
Cebu City, Central Visayas, Philippines TASQ Staffing Solutions Full time ₱4,500,000 - ₱6,500,000 per yearStart Date: ASAP Nature Of The Account: Real Estate Home Type of Support: Voice Work Arrangement: 100% Onsite Shift Schedule | Restdays: Night shift Educational Requirement: College Graduate Work Experience: Minimum 3 years exposure as Sr. Group Lead Can't work on profiles that are training to become Sr. Group Leaders, needs to be someone who is already...
-
Sr. Identity
2 days ago
Cebu City, Central Visayas, Philippines QBE Insurance Full timeSr. Identity & Access Mgt Data Operations AnalystJoin to apply for the Sr. Identity & Access Mgt Data Operations Analyst role at QBE Insurance.Primary DetailsTime Type: Full timeWorker Type: EmployeePosition Overview: The IDAM Data Operations Specialist will play a crucial role in managing the identity and access management processes within the organization....