Front Office Associate

Key responsibilities

• Welcome and assist guests throughout their stay
• Handle guest inquiries, requests, and concerns professionally
• Assist with check-in, check-out, reservations, and guest services
• Coordinate with other departments to address guest needs
• Provide accurate information about resort facilities and services
• Maintain guest records and service-related documentation

About you

• Bachelor's degree in Hospitality Management, Tourism, or related field
• Customer service or hospitality experience is preferred
• Excellent communication and interpersonal skills
• Professional appearance and strong customer-service orientation
• Willing to work shifting schedules, weekends, and holidays
• Willing to be assigned at Maayo Argao, Cebu