Customer Experience Design Lead

3 days ago

, Philippines Robinsons Supermarket Corporation Full-time ₱1 - ₱2 Contract

Robinsons Supermarket Corporation is seeking a Customer Experience Manager - Experience Design to lead the strategy and design of customer experiences across banners. You will map journeys, identify gaps, redesign processes, and craft enhancements that deliver measurable value for customers and the business.

You will drive insights, research, and cross-functional collaboration in a dynamic retail environment, focusing on CX transformation and performance measurement to achieve strong customer