Medical Admin Support
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We are looking for an experienced Medical Admin Support professional to join our team and provide reliable administrative and patient support for a healthcare practice. This role is ideal for someone with strong communication skills, attention to detail, and experience working with patient coordination and medical workflows.
Key Responsibilities
- Coordinate with patients and provide professional, compassionate customer service
- Schedule, book, reschedule, and manage patient appointments
- Coordinate referrals and support day‑to‑day medical administration workflows
- Handle sensitive patient information with confidentiality and discretion
- Communicate effectively with patients, healthcare providers, and other stakeholders
- Maintain accurate and timely patient and administrative records
- Provide general administrative support to ensure smooth clinic operations
Must-Have Qualifications
- Fluent in English with strong verbal and written communication skills
- Experience in patient coordination and customer service
- Experience with appointment booking and management
- Ability to handle confidential and sensitive patient information
- Experience working with referrals and medical workflows
- Quiet and professional home office with minimal distractions
- Stable and reliable internet connection
Nice-to-Have Qualifications
- Experience in Gastroenterology
- Medical or healthcare administration experience
- Nursing or clinical background
- Medical transcription experience
- Experience supporting medications and repeat prescriptions
- Experience with Genie Solutions, FYDO, or similar EHR/EMR systems
What We're Looking For
We're looking for someone who can confidently manage patient-facing administrative tasks, communicate professionally, and work independently while maintaining accuracy and confidentiality in a healthcare environment.
Additional Notes:
- Work Setup: Home-based (minimum internet speed of 100 Mbps required)
- Schedule: Monday to Friday, 8:30AM - 5:30PM Manila Time
Note:
As part of our recruitment process, we conduct a background check on all hired candidates. Please ensure that all required documents are prepared and submitted promptly.
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