Team Lead, People Solutions

2 weeks ago

Manila, National Capital Region, Philippines Chevron Full time

The Team Lead, People Solutions will be responsible for establishing and leading a team dedicated as the primary point of contact for all HR-related inquiries and issues from employees and supervisors. This role demands a proactive mindset, exceptional leadership skills, a profound understanding of HR policies, benefits, and processes, and the acumen to navigate complex cases with finesse.

Chevron Holdings Inc. (CHI) is a pioneer and leading multi-function Shared Services Center in the Philippines located in Makati City. With a workforce of more than 1,000, CHI delivers business services and solutions in areas such as finance, human resources, procurement, marketing support, and information technology.

Chevron is accepting online applications for the Team Lead, People Solutions position through March 28, 2025 at 11:59 p.m. PH Time.

Responsibilities for this position may include but are not limited to:

  • Lead a team of People Solutions Partners to provide HR guidance to employees and supervisors. Ensure the team operates efficiently and effectively, addressing employee concerns promptly and professionally.
  • Partner closely with regional HR, management, and other stakeholders to address employee issues and implement solutions to foster strong working relationships across the organization.
  • Apply strong understanding of HR policies, services and programs in a wide variety of situations with increasing complexity.
  • Anticipate workforce requirements based on recurring HR activities and identify trends to address increased customer requests and inquiries.
  • Ensure the team meets all key performance indicators to effectively deliver organizational goals.
  • Develop a deep understanding of the business site-specific context including regulations, culture, and policies.

Preferred Qualifications:

  • Bachelor's degree in Human Resources, Business Administration, Psychology or a related field.
  • Experience in supporting multinational client groups.
  • Relevant HR certifications (e.g., SHRM-CP, PHR, CIPD) are a plus.

Required Qualifications:

  • Minimum of 7 years of experience as an HR Business Partner, HR Generalist or related role.
  • Demonstrated leadership skills with the ability to inspire and motivate a team. Experience in mentoring and developing team members.
  • Strong problem-solving and critical thinking skills to handle complex and ambiguous cases.
  • Highly proficient in using knowledge of HR policies, benefits, and processes to resolve employee and supervisor issues.
  • Must be proficient in English.
  • Demonstrates exceptional verbal and written communication skills, consistently delivering outstanding customer service remotely through phone and various digital platforms.
  • Excellent communication and interpersonal skills to build trust and rapport with stakeholders.
  • Highly flexible and willing to do shifts.

Relocation Options:

Relocation will not be considered within Chevron parameters.

International Considerations:

Selected candidate will work in the Philippines under the local payroll system and benefits.

Working with us:

There are two Chevron companies operating in the Philippines: Chevron Holdings Incorporated (CHI) and Chevron Philippines Incorporated (CPI).

CHI is a shared services center providing transactional, processing, and consulting services in the areas of finance and accounting, information technology, supply chain management, human resources, downstream customer service and marketing. Established in 1998, CHI serves Chevron affiliates in six continents around the world.

CHI has received various recognitions as a top employer: the 2022 Diversity Company of the Year, 2021 Asia's Best Employer Brand Award; 2021 Global Best Employer Brand Award; 2020 HR Asia Best Companies to Work for in Asia; 2019 Circle of Excellence, Top Employer Category at Asia CEO Awards and the 2018 Wellness Company of the Year at the same Asia CEO Awards.

CPI markets the Caltex brand of top-quality fuels, lubricants, and petroleum products through a network of service stations, terminals, and sales offices.

At Chevron, we are committed to fostering diversity and inclusion at all levels of our company and at all stages of the employee experience. We constantly strive to attract, develop and retain diverse Filipino talent.

Benefits:

  • Competitive salary
  • Allowances, medical and optical reimbursements
  • Health care coverage for you and your eligible dependents
  • Robust employee centered programs for health and wellness
  • Time-off to promote healthy work-life balance or to care for your family
  • Annual corporate incentive bonus when the company meets established goals
  • Recognition & awards program
  • Long-term savings plan
  • Life insurance
  • Career development opportunities to all employees through onboarding, training and development, mentoring, volunteering opportunities and employee networking groups
  • Hybrid work model - work remotely from home several days a week

Connect with us:

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YouTube Caltex

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