System Developer Associate Manager
2 weeks ago
Job Description
- Establish and nurture rapport with clients that is conducive to a long-term business relationship.
- Manage performance of assigned functional areas and personnel through metrics that address quantitative, qualitative, and fiscal key performance indicators (KPIs) as well as personnel productivity.
- Drive efficiency with accuracy on reporting.
- Continually offer input to innovate processes, systems, organization, and culture.
- Develop effective relationships with key executives and managers to gain/maintain a deep understanding of projects, client activities, and business priorities.
- Provide leadership and assume responsibility for key support services including, but not limited to, contact center support, training, procurement support services, and production support services.
- Prioritize and manage multiple complex projects within time, technical, and resource constraints.
- Provide written documentation to appropriate team members and clients addressing each facet of implementation for every project, to include an overall rollout plan, timelines, and project assignments.
- Provide advanced problem solving, troubleshooting, and system consultation to clients.
- Coordinate client resources and assign project tasks.
- Proactively identify and orchestrate prompt resolution of internal and client issues.
- Manage the development, creation, and distribution of all operational and fiscal business reporting, both internal and client-facing.
Job Qualifications
- Must have 7 years of experience in System Development.
- Must have at least 3 years of experience in handling a Team.
- Must have experience in PowerBI.
- Must have experience in SQL, SSIS, SSRS, ETL.
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