Senior Executive-Workforce Management-WFM

NOW HIRING – WORKFORCE MANAGER & WORKFORCE SUPERVISOR(Onsite | Night Shift)We are seeking experienced Workforce Management professionals to join our growing team.Workforce Manager – Makati | Night Shift | Up to 85,000 to 90,000Proven leadership experience as a Senior WFM Supervisor, Assistant Manager, or WFM ManagerStrong analytical, forecasting, and...

We are Kaizen Gaming Kaizen Gaming, the team powering Betano, is one of the biggest GameTech companies in the world, operating in 19 markets. We always aim to leverage cutting-edge technology, providing the best experience to our millions of customers who trust us for their entertainment. We are a diverse team of more than 2.700 Kaizeners, from 40...

Genpact National Capital Region, Philippines AVP WFM Genpact National Capital Region, Philippines Direct message the job poster from Genpact Leadership || Genpact || India, Philippines, Malaysia & China We are inviting applications for the role of Assistant Vice President, WFM Contact Center The Call Center Workforce Manager will manage the operational...

The Workforce Management Supervisor plays a critical role in ensuring optimal staffing and operational efficiency across the division. This role is responsible for overseeing forecasting, scheduling, real-time monitoring, and reporting functions, while leading a team of WFM Analysts. The Supervisor will collaborate closely with Operations, HR, and other...

About the JobAs a Workforce Analysis Supervisor, you will play a pivotal role in driving business success through effective workforce management.This is an executive-level position within a hierarchical management structure, overseeing a team of WFM Planners, Schedulers, and RTA/Traffic experts.Your primary responsibility will be to manage, coach, and...

Genpact National Capital Region, PhilippinesAVP WFMGenpact National Capital Region, PhilippinesDirect message the job poster from GenpactLeadership || Genpact || India, Philippines, Malaysia & ChinaWe are inviting applications for the role of Assistant Vice President, WFM Contact CenterThe Call Center Workforce Manager will manage the operational activities...

Job Description:">The role of Manager, Workforce Management is to oversee the operational success of a team responsible for workforce planning, execution, and continuous improvement.">Main Responsibilities:">Provide direction to the team, ensuring alignment with company goals and client expectations">Monitor team performance against key metrics, identify...

Optum is a global organization that delivers care, aided by technology to help millions of people live healthier lives. The work you do with our team will directly improve health outcomes by connecting people with the care, pharmacy benefits, data and resources they need to feel their best. Here, you will find a culture guided by diversity and inclusion,...

Job description:Key ResponsibilitiesTeam Leadership: Lead and mentor Real-Time Analysts, Supply Planning, and Workforce Experts; set performance goals, conduct evaluations, and support career development.Workforce Planning: Oversee forecasting, scheduling, and resource allocation; ensure staffing efficiency while meeting service-level agreements.Performance...

Job DescriptionSupport the functionality of Genesys WFM software (forecasting, scheduling, and maintenance) Analyze contact center performance data and provide recommendations to balance performance and support effective decision making Forecast long term and short term contact volume and staffing Maintain data points that promote accurate forecasting...