Human Resources Manager

Crown Worldwide Group is a privately owned, global logistics company founded in 1965 and headquartered in Hong Kong. We are an extraordinary and purposeful business committed to making it simpler to live, work and do business anywhere in the world, delivered through our broad portfolio of complementary brands. Together these enable us to; relocate people’s lives and possessions, help companies move teams to new locations near and far and help them manage their workspaces. We also transport, store and install precious art collections and keep company data and records safe, yet accessible.

We oversee a wide-ranging CSR program which supports local and global charities, actively champions employee wellbeing and continually seeks to reduce our environmental footprint. We are also proud of our diverse and inclusive culture. This provides all our employees with a sense of belonging which allows them to reach their full potential.

Discover Crown. www.crownworldwide.com

Responsible for leading the country HR agenda as a strategic business partner, ensuring Crown has the leadership, capability, engagement, and future-ready skills needed to deliver its 2030 Group Strategy. The HR Manager will move HR beyond transactional support by strengthening core HR operations, using people data and insight to guide decisions, and developing practical programs that improve employee experience, talent retention, succession planning, organizational capability, and workforce readiness. Acting as a trusted internal consultant to senior management, the role will help create an inclusive, accountable, collaborative, and innovative workplace where people are empowered to contribute to profitable growth, operational excellence, customer value, and the One Crown ambition.

Key responsibilities

Strategic Leadership

• Develop and execute the country HR strategy aligned with local business objectives and Crown’s 2030 Group Strategy, particularly the Passionate People, One Crown and Operational Excellence priorities.
• Drive the evolution of HR from transactional support to a strategic value-creating business partner, while ensuring efficient, compliant, and professional administration of all core HR processes across the employee lifecycle.
• Partner closely with senior management to translate Group direction into local people plans, workforce priorities, and role-based objectives that help employees understand the part they play in achieving Crown’s ambition.
• Use people data, employee feedback, and business insight to identify emerging workforce risks, capability gaps, engagement opportunities, and practical actions that support stronger performance.
• Lead organizational change and culture-building initiatives that strengthen accountability, collaboration, entrepreneurship, innovation, inclusion, and readiness for future business needs.

Talent Management & Organizational Development

• Design and implement programs that strengthen leadership capability, employee engagement, learning, career development, and internal mobility.
• Partner with leaders to identify current and future skills requirements, including technology, digital capability, innovation, commercial awareness, customer focus, and change leadership.
• Build stronger talent pipelines and succession plans for key positions, using structured talent reviews, individual development plans, and targeted leadership development pathways.
• Support retention of high-performing and high-potential employees by improving development opportunities, manager capability, recognition, career visibility, and employee engagement.
• Conduct organizational design reviews to ensure structures, roles, spans of control, and capabilities are aligned with evolving business needs and productivity expectations.

Performance & Culture

• Help drive a culture of accountability, collaboration, customer focus, continuous improvement, and One Crown teamwork across businesses and functions.
• Ensure performance management processes clearly align individual and team objectives with business priorities, Group strategy, and local KPI targets.
• Strengthen employee experience and sentiment by listening actively, acting on feedback, and helping leaders create an inclusive workplace where employees feel valued, equipped, and empowered.
• Develop stronger rewards and recognition practices that reinforce high performance, innovation, customer value, learning, and behaviors aligned with Crown’s values.

Compliance & Employee Relations

• Maintain positive employee relations through proactive engagement, risk management, and policy development.
• Be well versed in labor relations and law to ensure Crown’s compliance with both internal standards of care and external regulation.
• Embed ESG, inclusion,