Product Officer

6 days ago


Taguig, National Capital Region, Philippines Maybank Full time

Your Role

The Product Officer - Assets will provide support to the Asset Product Head who will oversee Consumer Finance (Auto, Mortgage, Non-Life Insurance) and R-SME products, primarily covering for the following: product management, product life-cycle management, business development, product governance, and vendor management.

Your Impact

  • Perform annual detailed product reviews and conduct annual market scans to ensure that products remain relevant and competitive.
  • Initiate or coordinate process flow improvements to support business growth but within the boundaries of the Bank's policies and guidelines.
  • Handle or actively participate in the updating of credit policies, in coordination with RCC, CRM, CRPA, and other relevant units.
  • Identifies new products, or enhancement to existing products, that will result in: increasing new customers growing incremental business or revenue, increasing customer engagement, or strengthening customer loyalty and stickiness.
  • Ensures that compliance to regulatory and risk management requirements based on policies and the framework set by the Bank and regulators are adhered to.
  • Coordinate with relevant units in addressing cited issues and audit exceptions related to the products handled, ensuring quick resolution as per agreed action plans and committed timelines.
  • Conducts Quality Assurance (QA) checks within the product life-cycle model of the products handled, to ensure adherence to approved policies and processes.
  • Serve as the primary contact for managing external vendors/ partners relative to the products handled.
  • Performs regular and detailed reports on existing external vendors/ partners, to review and evaluate their overall performance, and recommend measures based on these results, on whether to continue or exit the engagement.

Your Profile

  • Graduate of any business course.
  • At least 5 years experience in origination and credit evaluation of any consumer loan.
  • Must have 1 year experience in creating policies and leading, handling, or partaking in projects.
  • With advanced skills in the use of MS Word, Excel, and Powerpoint.
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