IT Maintenance Engineer
5 days ago
Taguig, National Capital Region, Philippines
IT Maintenance EngineerSPD Jobs Inc. Taguig, National Capital Region, Philippines
3 days ago Be among the first 25 applicants
- Responsible for maintenance of Optical equipment (WDM/OTN/MSTP).
- Provide technical support to customers through remote trouble-shooting, assist to recover the service when outage happen in live network.
- Perform optical layer power commissioning and optimization, service configuration for Optical network.
- Perform the patch update or upgrade activity for optical equipment (OSNx800/OSNx500 Series etc.) to fix software defects or for version unification.
- Onsite Maintenance support for critical problems that can't be solved by customer or local subcontractor according to SLA.
- Make and review the technical solution to solve the issue basing on the troubleshooting, and perform the solution implement in live network for customer, ensure the operation success.
- Perform the pro-active maintenance activities such as rectification, risk elimination, switchover, accident drill, contingency plan and topology.
- Update, EOS management, ensure the network running stably.
- Communicate with customer about the technical solution scheme, organize the routine service delivery meeting, maintain the customer requirement and improve customer satisfaction.
Job Type: Full-time
Seniority level- Entry level
- Full-time
- Engineering and Information Technology
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