Operations Training Specialist

3 weeks ago

Manila, National Capital Region, Philippines Hytech Empire Full time

The Role:
The Training and Development Specialist is responsible for designing, implementing, and managing training programs to enhance employee knowledge and skills in the Forex industry. This role ensures that both new and existing employees receive comprehensive education on company policies, Forex market fundamentals, trading strategies, and compliance requirements.

Key Responsibilities:

  1. Develop Training Materials: Create comprehensive training content, including presentations, manuals, and guides, tailored to various departments and expertise levels in collaboration with senior resources.
  2. New Hire Onboarding: Design and conduct orientation programs, introducing new employees to company culture, policies, procedures, and basic Forex knowledge.
  3. Forex Market Training: Deliver specialized training on Forex fundamentals, trading strategies, risk management techniques, and the use of trading platforms and tools.
  4. Continuous Learning Programs: Organize ongoing training sessions and workshops to keep employees informed about market trends, new trading techniques, and regulatory updates.
  5. Performance Evaluation: Assess training effectiveness through feedback, performance reviews, and knowledge assessments, making necessary improvements.
  6. Cross-Departmental Collaboration: Work with department heads to identify training needs and develop cross-functional programs that promote collaboration.
  7. Training Administration: Manage training schedules, logistics, and resources to ensure seamless execution.
  8. Knowledge Assessments: Develop and administer monthly quizzes to evaluate employees' understanding of key Forex concepts, regulations, and strategies. Analyze results to provide targeted reinforcement.
  9. Industry Awareness: Stay updated on industry trends, regulatory changes, and best practices to ensure training remains relevant and effective.
  10. Documentation & Reporting: Maintain accurate training records, attendance logs, and performance reports for management review.
  11. Adaptability: Adjust training programs to align with evolving business needs, market conditions, and technological advancements.
  12. Promote a Learning Culture: Foster an environment of continuous learning and professional development within the organization.
  13. Ensure Compliance: Align all training activities with company policies, values, and ethical standards, reinforcing a culture of integrity and compliance.

Requirements:

  1. Strong verbal and written communication skills in English, with excellent presentation abilities.
  2. At least two years of experience in training is required.
  3. Forex experience or knowledge of Forex markets is highly preferred.
  4. Skilled in research, planning, organization, and time management, with strong administrative abilities.
  5. Capable of problem-solving and adapting quickly to changes.
  6. Highly motivated, able to work under pressure, and maintain a proactive approach.
  7. Creative thinker with the ability to address challenges effectively.
  8. Self-driven, able to work independently, and adaptable to flexible schedules or shift work as needed.
  9. Strong multitasking and time management skills.
  10. Exercises good judgment and discretion in decision-making.
  11. Comfortable working with diverse individuals and demonstrating effective training skills.
  12. Capable of adjusting to different communication and interpersonal styles.
  13. Able to simplify complex concepts for better understanding.
  14. Maintains a positive, can-do attitude in all tasks.

Company Perks:

  1. HMO on day 1
  2. Non-Taxable allowances (Rice allowance, medical allowance, clothing allowance, laundry allowance)
  3. Free coffee and snacks
  4. Employee Referral program
  5. Festive Celebration

What to expect:

  1. Career Growth - Achieve a fulfilling career by joining a pioneering account. Utilize all your potential while collaborating with dynamic individuals.
  2. Competitive Salary - The chance to earn a fair wage is the reward for a job well done. In our business, we put it into action.
  3. Positive Working Environment - We always aimed to create a stunning workplace that we would be proud to work in, but more importantly, one where employees are always motivated to report to.
  4. Work-life balance - We value the wellness of our employees and ensure that they get to work here that brings them joy and fulfillment.

Who we are:

Hytech is a leading management consulting firm specializing in driving digital transformation for businesses in the Fintech industry. We currently operate in 172 countries and have over 1,000 employees in over 30 offices worldwide.

As a group company, we have an expansive network of brands situated across the globe, including Sunton Tech in Australia, Duotech in Singapore, and International Connect Services and Centerfield Business Solutions in Malaysia.

Our Philippines Team:

We work in the financial technology sector and primarily assist supporting trading/investment companies with their operational needs. Our organization is separated into two primary divisions: operations and customer service. The Philippines team is an expansion of our current teams in Taiwan and Malaysia. This is because we are currently handling global accounts and hoping to expand our services to support a 24/7 coverage.

What we do:

We operate at the intersection of business and technology by amalgamating innovative thinking with unrivaled industry knowledge, to deliver end-to-end data-driven solutions for cloud services, cyber-security solutions, IT consultancy, and other support services.

From management consulting to business and technological development, we are committed to providing clients with bespoke solutions that fit their needs and goals.

Why Join Us?

At our company, we believe in fostering a true sense of teamwork. We value collaboration, initiative, and a strong work ethic. If you're seeking a structured, supportive environment where you can grow and make a meaningful impact, this is the perfect opportunity for you.

Ready to take the next step? Click the "Apply Now" button and let's connect Alternatively, feel free to reach out to me directly or refer someone you think would be a great fit by sending me an email at jasmine.galicia@hytechc.com.

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