Shop Manager
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JOB DESCRIPTION :
– Provide guidance to clients on the procedures at the Spa
– Scheduling appointments, staff working time, checking in clients, and registering them for treatments in accordance with company policies and procedures
– Answer telephone calls and provide accurate information to clients (in English and Thai)
– Assist colleagues whenever necessary
Other tasks as assigned by Manager, Managing Director, CEO and Board Members.
-Working 6 days a week, 1 day off
REQUIREMENTS:
– Good human relations
– Excellent phone etiquette
Possess strong knowledge of how computers work, as well as the ability to use Gmail Workspace & GoogleSheet to process and store information
– Good knowledge of beauty products to be able to promote them to clients
– Excellent multitasking skills to successfully handle several assignments together
Possess strong organizational skills required for achieving efficiency on the job
– Excellent communication skills needed for effective discussions with clients to promote the spa’s products and services to them.
– Excellent organizational and leadership skills
– Excellent English communication and Thai communication
– Experience in Shop Manager for Hospitality and wellness over 3 years
– Have a good attitude, organized, independent and responsible
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