Marketing Specialist

18 hours ago

Taguig, National Capital Region, Philippines HelloConnect Full time
Responsibilities
  • Execute day-to-day marketing operations across partnership teams, executing a high volume of tasks such as voucher and tracking URL creation, order processing, and MEL invoicing.
  • Prevent and resolve relevant escalations, conduct thorough QA, apply critical thinking, and follow instructions to ensure output is complete, accurate, and efficient.
  • Identify and escalate workflow blockers or performance gaps to the HelloConnect Marketing Team Lead, assisting in solutions that drive partner success.
  • Pull and analyze data to help identify patterns, trends, and actionable insights.
  • Document reports, escalations, and process changes clearly to support consistency and future reference.
  • Actively engage with Partnerships Ops and cross-functional stakeholders to gather information, share findings, adapt to business needs, and provide support within scope.
Qualifications
  • 1-3 years of experience in marketing operations or administrative support (preferably in a growth marketing or partnerships/sales team setting).
  • Ability to work independently, manage deadlines, and prioritize tasks in a fast-paced environment
  • Excellent written and verbal English communication and presentation skills for both business and technical stakeholders.
  • Ability to follow SOPs, expected SLAs, and independently troubleshoot data issues or blockers.
  • Exceptional attention to detail with a focus on accuracy, consistency, and a proactive approach to supporting team needs and evolving priorities.
Seniority level
  • Associate
Employment type
  • Full-time
Job function
  • Marketing
  • Industries

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