Sales Coordinator

4 days ago


Cebu City, Central Visayas, Philippines STARLIGHT GROUP Full time
Job Responsibilities
  1. Sales Administrative Tasks:
  2. Manage and maintain sales databases, ensuring accuracy and up-to-date information.
  3. Prepare and distribute sales reports and other documentation as needed.
  4. Handle customer inquiries, complaints, and feedback.
  5. Assist in the preparation of sales contracts and other related documents.
  6. Maintain an organized and efficient filing system for all sales documents and correspondence.
  7. Provide client service support for retail network and E-commerce.
  8. Respond promptly to customer inquiries through company's available social media platforms (i.e., TikTok, Meta, Instagram, etc.).
  9. Assist in scheduling customers' jewellery repairs.
  10. Conduct daily stock counts to maintain accurate inventory levels.
  11. Ensure merchandise and displays are consistently well-presented.
  12. Any other ad-hoc tasks or projects.
Sales-Driven Activities
  1. Maintain a high level of professionalism with clients and establish a positive rapport with every client.
  2. Prospect and promote jewellery products and services to walk-in as well as our online platforms' customers.
  3. Process E-commerce orders from beginning to end.
  4. Attend to customers' queries in-store and online stores.
  5. Drive client satisfaction.
  6. Generate revenue increase by offering sound recommendations and suggestions.
  7. Be self-motivated and driven to achieve monthly sales targets.
Job Requirements
  • 1-2 years of customer service experience.
  • Fresh graduates can be considered.
  • Candidate with retail or jewellery experience will be an advantage.
  • Excellent interpersonal and communication skills.
  • Ability to handle complaints/feedback competently.
  • Positive work attitude and ability to multitask, organize, and prioritize work.
  • Ability to converse in English, Mandarin, and Bahasa, to cater to a multiracial customer profile.
  • Candidates must be willing to work on weekends and public holidays.
Seniority Level

Entry level

Employment Type

Full-time

Job Function

Sales, Business Development

Industries

Retail of Luxury Goods and Jewelry

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