Business Analyst Supervisor

3 weeks ago


Makati City, National Capital Region, Philippines P&A Grant Thornton Full time

The Business Analyst Supervisor estimates, plans, and coordinates testing activities. Quality issues and defects are appropriately identified, documented, tracked, and resolved in our defect tracking system.

Responsibilities
  • Review requirements specifications and technical design documents to provide timely and meaningful feedback.
  • Create detailed, comprehensive, and well-structured test plans and test cases.
  • Estimate, prioritize, plan, and coordinate testing activities.
  • Design, develop, and execute automation scripts using open-source tools.
  • Identify, record, document thoroughly, and track bugs.
  • Perform thorough regression testing when bugs are resolved.
  • Prepare quality assurance action plans during new product development stage.
  • Apply technical skills for quality function deployment, design for manufacturability, and in the development of design failure mode and effect analysis file.
  • Validate quality processes by determining operational testing plans and performance qualification, writing, and updating quality assurance procedures, and revising product part approval process documentation and samples.
  • Investigate customer complaints and/or failure mode definition in partnership with technical service and product management.
  • Maintain and improve customer problem report process.
  • Maintain and improve customer problem responses by assisting Quality department members with problem solving reports.
  • Prepare quality documentation and reports by collecting, analyzing, and summarizing information and trends including failed processes, stability studies, recalls, corrective actions, and re-validations.
  • Updates quality assurance job knowledge by studying trends and developments in quality management, participating in educational and training opportunities, reading professional publications, maintaining personal networks, and participating in professional organizations.
  • H/She will also act as the second Point of Contact (POC) in providing technical and troubleshooting assistance related to software, technical tools, and other products.
  • Train and assist Junior Business Analyst and Quality Assurance staff.
  • Verify and cross-check testing procedures performed by Junior Quality Assurance staff.
Qualifications
  • Bachelor's degree in Information Technology, Computer Science/Engineering or other related fields
  • Proven working experience in software development and software quality assurance.
  • Experience in writing clear, concise, and comprehensive test plans, and test cases.
  • Hands-on experience with both white box and black box testing and automated testing tools
  • Experience working in an Agile/Scrum development process.
Preferred Qualifications
  • Keen attention to detail
  • Strong customer service orientation
  • Experience working in a team-oriented, matrix environment.
  • Outstanding communication (oral, written, presentation), interpersonal and consultative skills.
  • Must possess a high degree of integrity and trust along with the ability to work independently.
  • Demonstrated organization, facilitation, communication, and presentation skills.
  • Excellent documentation skills
Job function
  • Research, Analyst, and Information Technology
Industries
  • Accounting
#J-18808-Ljbffr
  • Business Analyst

    3 days ago


    Makati City, National Capital Region, Philippines House of Investments Inc. Full time ₱360,000 per year

    Business Analyst:Analyzes user domain's direction, structure business processes and requirements.Analyzes and documents business processes and other required information and data.Prepares requirements, specifications and recommendations.Understands how various issues affect each other and the outcome of the project.Improves upon existing approaches by...


  • Makati City, National Capital Region, Philippines House of Investments, Inc. Full time ₱70,000 - ₱120,000 per year

    Business Process Analyst Duties:•Operations analysis and improvement;•Benchmark industry practice and standard protocol;•Process documentation;•Operations risk assessment;•Review of Organizational structure and prepare requirements, specifications, and recommendations;•Conduct Quality Assurance Testing (QAT) to ensure control measures are in...

  • Business Analyst

    3 days ago


    Makati City, National Capital Region, Philippines ING Full time ₱30,000 - ₱60,000 per year

    We are seeking talented individuals for various positions for our Data & Analytics and Risk and Compliance team.Open Roles:(ALM) Asset and Liability Management - Business AnalystBusiness Analyst – CDD and Risk DeliveryTechnical Business AnalystBusiness Analyst - Credit Risk Data RemediationData Analyst for Credit Risk Modeland more roles such as Data...


  • Makati City, National Capital Region, Philippines beBeeData Analyst Full time $55,000 - $85,000

    The job involves the collection and analysis of data to provide actionable insights for business decision-making.Key ResponsibilitiesData is collected from various sources using automated scripts, web scraping solutions, and manual processes.Analytical skills are applied to create complex queries using SQL to extract insights from datasets.Cross-functional...

  • Business Analyst

    3 days ago


    Makati City, National Capital Region, Philippines ING Full time ₱600,000 - ₱1,200,000 per year

    REQ 24/09/2025Financial RiskMakati City, FilipijnenING HubsWe are seeking talented individuals for various positions in our Data & Analytics and RCCOpen Roles:(ALM) Asset and Liability Management - Business AnalystBusiness Analyst – CDD and Risk DeliveryTechnical Business AnalystBusiness Analyst - Credit Risk Data RemediationData Analyst for Credit Risk...

  • Business Analyst

    4 weeks ago


    Makati City, National Capital Region, Philippines Weave Solutions, Inc. Full time

    OverviewThe Mid-level Business Analyst serves as a bridge between junior and senior analysts, taking on more sophisticated analysis tasks and managing smaller projects. They are responsible for optimizing business processes, aligning initiatives with organizational goals, and providing guidance to junior analysts. This role plays a crucial part in enhancing...


  • Quezon City, National Capital Region, Philippines beBeeData Analyst Full time ₱5,000,000 - ₱7,000,000

    Job OverviewThis is a key opportunity to drive data-informed decision-making and shape business strategy. We are seeking an experienced data analyst to deliver timely, accurate reports and insights.Responsibilities:Collaborate with senior management to develop and maintain reporting solutions across business functions.Analyze requirements to support...

  • Business Analyst

    2 weeks ago


    Makati City, National Capital Region, Philippines ING Group Full time

    Role OverviewAs a Business Analyst you will join the Management Accounting domain within the Tribe Management Accounting & Cost Management of COO Finance. The Tribe sits right at the heart of the complexity of the bank. We translate (complex) business activities and requirements into financial data and reporting solutions. You will be supporting and...

  • IT Business Analyst

    2 weeks ago


    Makati City, National Capital Region, Philippines Rising Tide Digital Inc. Full time ₱480,000 - ₱1,040,000 per year

    Location: Philippines – MakatiWork Schedule: Dayshift – HYBRID (2 days onsite, 3 days WFH)Type of Employment: Contractual (6 months initial contract, possible absorption/extension depending on performance)Salary: 60K- 85KQualifications:Bachelor's Degree Holderat least 3 years of experience in business analysis, systems analysis, or a related role.With...

  • Business Analyst

    2 weeks ago


    Makati City, National Capital Region, Philippines Michael Page Full time

    About Our ClientA leading global financial institution headquartered in the Netherlands, this organization offers retail, commercial, and investment banking services across multiple markets. Known for its commitment to innovation, sustainability, and digital transformation, it serves millions of customers worldwide. Its shared services division in Makati...