Cagayan de Oro

4 weeks ago

Cagayan de Oro, Northern Mindanao, Philippines Ubiquity Full time
Overview

At Ubiquity, we live and breathe our mantra: Head, Heart, Hustle. This isn't just a philosophy—it's the foundation of who we are and what we do. As a Customer Service Representative, you'll embody this mantra every day, delivering exceptional service with expertise, empathy, and a drive to succeed.


Responsibilities
  • Head: Use your expertise to provide accurate, efficient, and personalized solutions to our customers
    • Handle customer inquiries via phone, email, or chat with professionalism and accuracy
    • Troubleshoot issues and provide effective resolutions by leveraging company knowledge and tools
    • Continuously learn about our products, services, and processes to enhance the customer experience


  • Heart: Build meaningful connections with every interaction
    • Show genuine care and empathy in addressing customer needs and concerns
    • Foster a positive experience by being a brand ambassador for Ubiquity's people-centric culture
    • Uphold our commitment to diversity, inclusion, and respect in all communications


  • Hustle: Demonstrate resilience and a drive to deliver excellence
    • Meet or exceed key performance metrics, such as response time, resolution rate, and customer satisfaction scores
    • Adapt to challenges with a proactive mindset and a solutions-oriented approach
    • Work collaboratively with team members to improve processes and achieve shared goals



Qualifications
  • Exceptional communication skills—both verbal and written
  • A knack for problem-solving and thinking on your feet
  • Ability to work under pressure while maintaining a positive and professional demeanor
  • A high level of adaptability to embrace new tools, technologies, and procedures
  • Prior customer service experience is a plus but not required—we'll provide the training you need to succeed

Why Join Us?
  • Head: Access to career development programs that help you grow professionally and personally
  • Heart: Be part of a people-first culture that values your contributions and supports your aspirations
  • Hustle: Thrive in a dynamic, fast-paced environment where your hard work and dedication are celebrated

At Ubiquity, we're more than a workplace—we're a community that's invested in your success. If you're ready to make an impact and grow with us, apply now and experience how we bring Head, Heart, and Hustle to life every day.


Apply today and start your journey with Ubiquity


#J-18808-Ljbffr

  • Cashier - SM Cagayan De Oro Uptown

    4 days ago

    Cagayan de Oro, Northern Mindanao, Philippines Casamia Furniture Center Inc Full time ₱196,608 per year

    Responsible for maintaining an accurate and authentic record of all transactions involving customers' payments whether cash or charge in consonance with set cashiering systems and procedures.Key Accountabilities1. Daily OperationsConsistently follow and abide by the company's established registers and cash handling policies and procedures.Manage all cash /...

  • Ebiz Front Line Associate: Cagayan De Oro Cluster

    7 days ago

    Cagayan de Oro, Northern Mindanao, Philippines Vantage Financial Corporation (Westen Union) Full time ₱150,000 - ₱250,000 per year

    Hello ApplicantLooking for a job? Apply now and be part of the Asia-Pacific's FIRST direct network agent of WESTERN UNION in our Cagayan De Oro ClusterBranches:Divisoria CDOGaisano CDOLimketkai CDOWe highly encourage all interested applicants to SUBMIT their updated resume to - for faster response.We need a passionate FRONT LINE ASSOCIATE...

  • branch sales manager for cagayan de oro

    4 days ago

    Cagayan de Oro, Northern Mindanao, Philippines Executive Optical, Inc. Full time ₱900,000 - ₱1,200,000 per year

    JOB SUMMARY:Oversees the productivity of the branch and manages its day-to-day operations such as increasing sales and profitability, the efficiency of branch employees, employing excellent customer service, securing branch inventories/stocks, and ensuring its accuracy and developing competencies of branch employees.QUALIFICATIONS:Graduate of any Bachelor's...

  • Massage Therapist

    2 weeks ago

    Cagayan de Oro, Northern Mindanao, Philippines Cagayan De Oro Spa Full time ₱150,000 - ₱250,000 per year

    Looking for Massage therapists in Cagayan de oro, specifically in uptown areaThe candidate must be honest, skilled at massages, friendly and have a positive attitude.Responsibilities:Ensure client satisfaction at all times while providing relaxing and professional massage experience and service to all customers and courteous to fellow...

  • Company Nurse Retainer Cagayan de Oro

    2 weeks ago

    Cagayan de Oro, Northern Mindanao, Philippines PepsiCo Full time ₱240,000 - ₱300,000 per year

    WHAT YOU WILL DOThe Company Nurse (Retainer) is responsible in providing basic health care service to all employees and carrying out processes and procedures in order to have a safe and healthy workplace for employees.WHAT WE ARE LOOKING FORRegistered Nurse.Must have a Basic Occupational Safety and Health (BOSH) Training and Certification from the...

  • Branch Manager for Cagayan de Oro Area

    2 weeks ago

    Cagayan de Oro, Northern Mindanao, Philippines Executive Optical, Inc. Full time ₱378,000 - ₱420,000 per year

    Oversees the productivity of the branch and manages its day-to-day operations such as increasing sales and profitability, the efficiency of branch employees, employing excellent customer service, securing branch inventories/stocks, and ensuring its accuracy and developing competencies of branch employees.QUALIFICATIONS:Graduate of any bachelor's degree...

  • relationship manager cagayan de oro

    2 weeks ago

    Cagayan de Oro, Northern Mindanao, Philippines Metropolitan Bank & Trust Company Full time ₱900,000 - ₱1,200,000 per year

    Be #InGoodHands with MetrobankHere at Metrobank, we don't simply hire employees-we hone future leaders. We provide opportunities that enhance your skills and unlock your talents, helping you evolve into a well-rounded individual. We supply you with all the pieces you need to do your best work, unleashing your full potential to help you secure your future and...

  • relationship manager-cagayan de oro

    2 weeks ago

    Cagayan de Oro, Northern Mindanao, Philippines Metrobank Full time ₱900,000 - ₱1,200,000 per year

    Be #InGoodHands with MetrobankHere at Metrobank, we don't simply hire employees—we hone future leaders. We provide opportunities that enhance your skills and unlock your talents, helping you evolve into a well-rounded individual. We supply you with all the pieces you need to do your best work, unleashing your full potential to help you secure your future...

  • Machine Operator

    2 days ago

    Cagayan de Oro, Northern Mindanao, Philippines Cagayan Corn Products Corporation Full time ₱150,000 - ₱300,000 per year

    The Machine Operator will be in charge of operating for production and will be responsible in monitoring and ensuring the production necessities are met, he will also be in-charge of assisting during troubles and repairs and will coordinate with his immediate supervisor regarding production related concerns.Qualifications:Graduate of Bachelor's Degree in...

  • Accounting Assistant

    7 days ago

    Cagayan de Oro, Northern Mindanao, Philippines Comfac Corporation - Cagayan de Oro Branch Full time ₱40,000 - ₱60,000 per year

    COMFAC CORPORATION is a Manila-based company and our Cagayan de Oro Branch is in need of :THIS IS AN URGENT HIRING - INVENTORY ASSISTANTBRIEF JOB DESCRIPTION/SPECIFICATIONS:Monitoring & making of the Daily Cash Position Report of the Bank Account of Comfac CagayanMaking & filing of Tax Reports: Tax Withheld, Vat Input, Vat OutputPetty cash custodianIssuing &...