Project Implementation Consultant

3 days ago

Manila, National Capital Region, Philippines Fishstone Solutions, Inc. Full time
Overview

The Systems Specialist will have a key role in the company's project organization. The role will be focused in supporting our customers with delivery of large-scale software implementations for the Maritime Crewing industry, providing guidance and training on our software and systems. The role will be working across multiple international projects and collaborate with teams in different locations. The position requires a structured approach as well as a high level of flexibility and solution oriented mind set. The person we are looking for should be adept at working in a fast-paced environment and be a fast learner.

Responsibilities
  • Guiding and advising our customers in the implementation of our products to support their workflows.
  • Run workshops and training sessions for customers
  • Execute configuration of all modules
  • Advise customer on best practice and use of all the company's systems and modules
  • Coordinate and manage single module deliverables
  • Compile and produce customer specific and project documentation
  • Manage communication on Change Requests & Bug reports with Product and with customer
  • Provide advice and support to customers during UAT
  • Provide advice and support during Go Live and cooling down periods
  • Produce all necessary handover material and documentation
  • Execute handover meetings with Client Services
  • Manage own project administration and documentation
  • Keeps plans and project tools up to date
  • Follow up towards other project resources on deliverables
  • Work to deliver all tasks according to given timelines
Qualifications
  • Bachelors degree in Information Technology or other related fields
  • Exceptional English skills
  • Excellent communicator both verbal and written
  • Able to listen
  • Knowledge of the crewing industry, logistics, hospitality or other business know-how outside of IT
  • Computer literate and able to pick up new tools easily
  • Constructive and can-do attitude
  • Solution oriented
  • Working under pressure
  • Timely delivery of tasks
  • Experience from working in an international environment
  • SQL knowledge
  • Experience from software or projects desirable but not essential
  • Ability to travel
Seniority level
  • Entry level
Employment type
  • Full-time
Job function
  • Information Technology
Industries
  • Business Consulting and Services

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