Front Office Associate

6 days ago

Laguna, Philippines Xanderlei International omport Inc. Full-time ₱223,000 - ₱335,000 Contract

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Performance Bonus

Free Meals, Sleeping Quarters

Manage guest check-ins, verify identification or booking details, and issue room or access keys.
Book, update, or cancel appointments and reservations through phone, email, or software.
Process cash, check, and credit card transactions, and balance the cash drawer at the end of a shift.
Relay special guest needs or maintenance requests to housekeeping and facility teams
Welcome guests, clients, and staff with a polite and professional attitude.
Provide accurate details about company policies, services, hours, or local attractions.
Listen to guest concerns and find prompt, professional solutions

Educational Qualifications: Diploma in Office Administration or related field
Experience Level: 1-3 years of experience in a front office or administrative role
Skills and Competencies: Strong communication and interpersonal skills
Skills and Competencies: Proficient in Microsoft Office Suite (Word, Excel, Outlook)
Qualities and Traits: Friendly, professional demeanor with a customer-focused attitude
Working Conditions: Typical office environment with standard working hours