Senior Site Reliability Engineer

2 weeks ago


Manila, National Capital Region, Philippines Opswerks, LLC Full time
Your Role
  • Serve as subject matter expert for distributed application systems that reside in hybrid cloud platforms.
  • Champion and drive operational improvements using insights from metrics and customer feedback.
  • Lead incident response and post-incident reviews.
  • Communicates complex topics with development teams to investigate and document issues and leads internal team to develop solutions to mitigate them
  • Manage and maintain enterprise applications and cloud-based systems using tools and frameworks designed for secure and scalable in-house deployments.
  • Monitor and optimize the health and performance of applications and platforms.
  • Debug problems reported by partners and end-users using in-depth log analysis and stack traces.
  • Create comprehensive documentation for operational procedures and environment setup.
  • Eliminate operational toil through automation or process improvements.
  • Be a member of a 24x7 shifting rotation.
Your Qualifications
  • Bachelor's degree in any Information Technology or Engineering course
  • Demonstrated ability in supporting critical production services and improving operations through automations and process enhancements.
  • Subject Matter Expert on the following subjects: Platform as a Service support, Distributed Systems and Microservices particularly on the fields of hosted services such as Content Delivery, Messaging, API gateways and proxies.
  • Strong communication skills, both written and verbal.
  • At least 5 years' experience working with the following:
  1. Linux Administration:RHEL, CentOS, or other Unix-like systems.
  2. Server and Infrastructure Troubleshooting: Hardware and OS Configuration
  3. Logging and monitoring:Splunk, Grafana, Prometheus
  4. Container Orchestration:Docker, Kubernetes
  5. Incident management:PagerDuty, ServiceNow
  6. Data serialization formats and structured systems: APIs, JSON, YAML.
  • At least 3 years' experience working with the following:
  1. Distributed Application Support: Experience in supporting several applications running in microservices implementation.
  2. Version Management and CICD:Git, Spinnaker
  3. Infrastructure Config Management: Puppet, Ansible, Salt

Plus Points

  • Relevant certifications in any of the key skills (e.g. CKA or CKAD certified).
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